Director, Contract Enablement

Role Summary

The Director, Contract Enablement is a senior individual contributor within the US Market Access Institutional Contracting organization, responsible for the operating model and processes that underpin how institutional contracts are developed, negotiated, and executed. This role designs and continuously improves the processes, governance frameworks, tools, and ways of working that enable the Contract Strategy team and Development to operate efficiently and at scale across institutional customer segments, including Group Purchasing Organizations (GPOs), Integrated Delivery Networks (IDNs), hospitals, alternate sites of care, trade, and specialty infusion customers. The role co-designs contract and rebate programs in partnership with the Business Unit, translating program direction into scalable, executable contracting structures.

The Director partners with Contract Management, Contract and Rebate Operations, Account Management, Business Unit, Government Pricing, Legal, Digital, and other cross-functional stakeholders to build and maintain the operating model, workflows, templates, and performance metrics that drive consistency, compliance, and speed across the contracting lifecycle. The role's focus is on how contracting work gets done — designing scalable processes, prioritization frameworks, and resourcing approaches.

Role Responsibilities

Operational Enablement & Process Design

• Co-design contract and rebate programs with the Business Unit, pressure-testing proposed deal terms for operational feasibility and value — confirming systems, data, and processes can administer the contract as written and that incremental operational costs are justified by deal value.

• Partner with Business Unit leadership on proposed deal structures, surfacing operational cost, risk exposure, and alternative approaches to support sound decision-making.

• Own the end-to-end operating model for Contract Execution and Development, including intake, prioritization, resourcing, and escalation frameworks across the contracting lifecycle.

• Translate business priorities, portfolio growth plans, and market dynamics into operational plans and capacity strategies that ensure Contract Execution and Development can execute at the required pace and scale.

• Lead the design and governance of contract templates, standard clauses, and process documentation, ensuring consistency and compliance across customer segments.

• Identify and monitor operational risks and process gaps across institutional contracting — including IDNs, GPOs, regional aggregations, alternate sites of care, and trade — and recommend mitigation approaches.

• Partner with Brand, Account Management, and Finance to understand the customer dynamics and performance goals driving each deal request, and document business requirements, deal intent, and agreed parameters in a standardized form for Legal and Operations.

Contract Development & Execution Support

• Serve as the primary liaison between the Business Unit and Contracting, Legal, Government Pricing, and Contract and Rebate Operations, translating commercial objectives into executable, negotiated contract language for assigned institutional customers — authoring or guiding the development of contract language as needed.

• Vet proposed deal structures with Legal early in the design process — flagging regulatory, antitrust, and government pricing considerations — and provide Contract Development with clear drafting direction, business rationale, and commercial intent.

• Support the drafting, negotiation, and execution of high-value, highly complex agreements, serving as the senior operational resource for the organization's most complex, highest-value customer relationships.

• Review draft agreements and amendments for alignment to business intent, flagging language that creates ambiguity or unenforceable obligations.

• Develop and maintain standardized value summaries, contract narratives, and submission frameworks that improve the efficiency and consistency of institutional responses.

Data, Analytics & Performance Management

• Build and maintain the analytical and reporting frameworks used to measure operational performance — cycle times, throughput, contract compliance, and post-submission win/loss reviews — translating findings into systematic process improvements.

• Lead the early-risk identification framework, converting cross-functional input from Contract Management, Contract and Rebate Operations, Account Management, Government Pricing, and Legal into executive-level risk recommendations.

• Lead assessment of the impact of evolving healthcare laws and regulations on operational processes and templates, recommending enterprise-wide updates.

Technology & Continuous Improvement

• Lead evaluation and adoption of contracting platforms, tools, and Digital/AI capabilities — owning the operational roadmap and using these tools to monitor contract pull-through and surface performance insights that inform program design and negotiation posture.

• Identify and lead opportunities for automation, process redesign, and program reimagination that improve the speed, consistency, and quality of contracting operations.

• Serve as a senior operational enablement expert and mentor for Institutional Contracting colleagues, setting the standard for how the function operates.

Cross-Functional Partnership & Governance

• Advise and influence Business Unit partners, Account Management, and Contracting on operating model design, process improvement, and their business implications.

• Provide the Business Unit with insight into operational efficiencies, cycle-time reduction, and standardization opportunities that lower the cost to contract and shorten time to revenue — including identifying and quantifying opportunities to reduce contract leakage, recover unrealized value, and improve margin through better deal structure and governance.

• Build and maintain strong, productive relationships across Account Management, Legal, Compliance, and Contract and Rebate Operations, coordinating to ensure operational feasibility and consistent execution of contracting processes.

• Lead efforts to ensure all contracting processes, templates, and agreements comply with legal, regulatory, and company policy requirements, partnering with Legal as needed.

Here Is What You Need (Minimum Requirements)

• Bachelor's degree with at least 8 years of experience; OR a Master's degree with at least 7 years of experience; OR a PhD with 5+ years of experience.

• Experience in pharmaceutical, institutional contracting, contract operations, process design, or market access.

• Experience working with GPOs, IDNs, hospitals, alternate sites of care, trade, and retail customers.

• Demonstrated experience designing, implementing, and governing operational processes, workflows, or governance frameworks at scale.

• Expert-level knowledge of contract drafting, agreement language, and industry-standard contracting terms.

• Demonstrated track record of leading governance frameworks, driving cross-functional initiatives, and influencing senior stakeholders.

• Demonstrated strengths in operational enablement, risk assessment, analytical thinking, problem solving, and cross-functional collaboration.
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Bonus Points If You Have (Preferred Requirements)

• Paralegal degree, MS, or MBA preferred but not required.

• Process improvement certification (e.g., Lean, Six Sigma) or experience with operational excellence methodologies.

• Experience with Buy and Bill in institutional settings.

• Familiarity with digital contracting tools, analytics platforms, or workflow automation technologies.

• Experience with federal and state regulations governing pharmaceutical contracting and government pricing.

 
Other Job Information
Work Location Assignment: Hybrid
Last Date to Apply: October 21, 2026

The annual base salary for this position ranges from $162,900.00 to $271,500.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.



Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer.  This position requires permanent work authorization in the United States.

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