Business Manager - Talent, Development, and Org Insights Intelligence Analyst

Business Manager - Talent, Development, and Org Insights Intelligence Analyst

As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. 

Team Details:

Do you want your analysis to shape how a Fortune 100 company develops its people? Talent Development and Org Insights (TDOI) builds the platform and experiences that empower every associate to discover their unique path and unlock their full potential. You'll join TDOI Intelligence — the analytical engine behind three connected experiences: Performance Assessment, Associate Growth, and Organizational Planning. Our charter is to develop data-driven insights that illuminate the path to high-impact performance and growth, and to turn complex talent and organizational data into decisions leaders can act on. This is not reporting for its own sake — the questions we frame and the patterns we surface directly shape the product agenda, defining what we build next for associates, people leaders, and organizational leaders across Capital One.

General Responsibilities:

• Intelligence leadership: Serve as the analytical brain for the Performance Assessment, Associate Growth, and Organizational Planning experiences — framing the questions that matter, leading the analysis, and translating complex talent and org data into clear, actionable insight for product teams and executive leaders
• Shape the product agenda: Use data to influence what we build — identify unmet needs, size opportunities, and bring an evidence-based point of view that directly informs product strategy, prioritization, and roadmap decisions
• Insight to action: Move beyond describing what happened to explaining why and recommending what to do — build the metrics, models, and narratives that help leaders drive talent accountability and build high-performing, destination organizations
• Platform-minded analytics: Partner with product and engineering to turn one-off analyses into durable, reusable data products and insight experiences — reducing duplicative work and building a trusted single source of truth for talent and org data
• Execution: Manage and sequence the delivery of analysis across multiple experiences and stakeholders concurrently, bringing clear accountability and consistent delivery in a fast-moving environment
• Partnership: Work closely across Capital One — product, engineering, design, People Science & Analytics, HRBPs, and executive leaders — to ensure insights are trusted, understood, and acted on
• Strategic & analytic orientation: A proven track record of decision making and problem solving grounded in analytics; conceptual thinking skills complemented by a strong quantitative orientation
• Strong business judgment and integrity: A tenacious, responsible decision maker who can turn ambiguity into a clear point of view and hold partners accountable to it
• Strong executive communication skills: Impeccable written and oral communication, coupled with the influencing skills to drive agreement and align leaders around what the data says
• Clear results orientation: An intense focus on achieving both short- and long-term goals, and the ability to drive and execute an agenda in an uncertain and fluid environment

Basic Qualifications:  

• At least 3 years of professional experience performing analysis
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
  • A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)
  • A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:  

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering 

• 5+ years of experience in analysis 
• 2+ years of experience in financial services 
• 1+ year of experience in consulting 
• 2+ years of experience in people management 

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $164,800 - $188,100 for Business ManagerRichmond, VA: $149,800 - $171,000 for Business Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).