Design Lead

About the Team

Superette is DoorDash’s award-winning in-house creative studio—a multi-disciplinary collective built to inspire, lead, and deliver culture-shaping work across every channel and touchpoint. Made up of creative directors, art directors, copywriters, editorial writers, growth creatives and designers, we exist to infuse creativity into every corner of the business and elevate it as a true driver of growth. Our mission is to build a brand people actually care about—one that shows up meaningfully, solves problems, earns its place in culture, and creates work that hits hard and sticks. Our studio is stacked with some of the best talent in the game, and our ambition is simple: raise the bar with every brief. In 2024, we were named the #2 in-house studio by The One Show and The Drum, and celebrated by Cannes Lions, Fast Company, and more.

About the Role

We’re looking for a Design Lead who can bridge brand storytelling with growth-focused design inside Superette, the Creative Studio at DoorDash. Leading a small but mighty team of designers as a player/coach, you’ll develop work that both drives conversion in the short term and builds brand equity in the long term.

You’ll be equally comfortable optimizing CRM and performance campaigns for measurable results as you are elevating DoorDash’s visual expression and design language. Partnering across Brand, Growth, and Marketing, you’ll deliver design that is strategically sharp, emotionally resonant, and unmistakably on-brand.

You’ll report to the Head of Design within Marketing, shaping how our studio integrates performance rigor with brand craft.

Responsibilities:

• Lead and mentor a multidisciplinary design team, providing at least 2+ years of hands-on leadership experience.
• Deliver creative that balances brand storytelling with growth performance across CRM, lifecycle, paid media, and campaigns.
• Drive conversion-focused assets while ensuring alignment and maintaining consistency of visual identity with DoorDash’s brand standards and design language system.
• Collaborate with program managers, marketers, and copywriters to turn insights into impactful creative.
• Use data and insights to optimize creative while elevating emotional resonance and long-term equity.
• Identify and experiment with new formats, storytelling techniques, AI-powered workflows, and design systems that expand how DoorDash shows up across touchpoints.
• Champion AI adoption within the team by integrating tools that improve speed, scalability, and creative innovation.
• Stay ahead of industry trends in brand and growth design to evolve our creative impact.

Qualifications:

• 8+ years of professional design experience spanning brand and growth marketing.
• 2+ years of leadership experience managing and mentoring design teams.
• Portfolio showcasing both brand-building work (campaigns, identity systems, storytelling) and growth-focused design (CRM, lifecycle, paid social, A/B testing).
• Hands-on expertise creating impactful content across web, email, ads, presentations, and campaign assets.
• Ability to articulate and defend strategic design decisions to senior stakeholders.
• Experience translating complex business concepts into clear, compelling visuals.
• Strong collaboration skills; thrives in fast-paced, cross-functional environments.
• Expertise with Figma and Adobe Creative Suite (especially After Effects).
• Background in technology, media, or digital advertising is a plus.
• AI fluency - experience with adopting AI into creative processes

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$142,800—$210,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview.

How it works: Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool  in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law.

Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy https://help.doordash.com/en-us/legal/article/ax-privacy-notice and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Metaview is publicly available for review at https://trust.warden-ai.com/metaview/application-review.