Lead Product Manager

Job Description

Who We Are
Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, brand management and consumer product licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, form a brand marketing services division, and launch a family office advisory practice, among other innovations. Named Most Valuable Sports Agency by Forbes for nine consecutive years, CAA represents more than 3,000 of the world’s top athletes in football, baseball, basketball, hockey, and soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of property sales and sponsorships, media advisory, brand consulting, venue development and strategic advisory, and executive search. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, London, Nashville, Shanghai, Beijing, Chicago, Washington D.C., Singapore, Toronto, Denver, Charlotte, Jacksonville, and Atlanta, among other locations globally.  
 
The Role 
CAA is seeking a Lead Product Manager to join our Product Management team and act as a leader in CAA’s IT organization. 
 
As CAA continues to expand its footprint in the sport and entertainment industry and grow globally, we have an increasing need to implement applications supporting our diverse customers - clients, agents, executives, assistants, and business partners. The Product Management team is focused on implementing technology products to drive productivity and effectiveness of our customers. We are obsessed with delivering intuitive products that embody CAA’s culture. 
 
We seek a curious, creative, and experienced product manager. We are looking for individuals who are highly adaptable, who like solving problems and can drive clarity across diverse stakeholder groups. We seek a product manager who can lead products through the full lifecycle from defining the initial vision and product roadmap to implementing sustainable processes for ongoing product support and customer feedback.  
 
Responsibilities 

• Quickly develop a deep understanding of products you will lead, including the business domains and workflows that these products support. 

• Manage products from vision to launch (and on-going support) delivering features iteratively to provide the expected business outcomes. 

• Collaborate and coordinate with other product managers in the team to ensure alignment across products and product lines. 

• Act as a leader in our cross-functional SAFe Agile Release Train (ART) and take on the roles of Feature Owner and Product Owner.   

• In the Scaled Agile ART, depending on the business needs and priorities in any given planning interval, this role may oversee the work of product managers, or report to another product manager with more domain experience.   

• Actively engage in relevant ART ceremonies (including PO Sync and PI Planning). 

• Over time, manage a team as a supervisor.   

• Take on a leading role in broader business and IT initiatives to support the continued growth of CAA.  

• Work with our UX/UI design team to design simple and intuitive product experiences. 

• Create product roadmaps and work closely with business leaders and our engineering and design teams to deliver new products and feature enhancements. Orchestrate the work of our engineers throughout the development cycle to deliver the highest quality products. 

• Work closely with our corporate stakeholders to ensure that compliance, data privacy, financial and HR requirements are represented during product development. 

• Have deep understanding and empathy for customer needs, using user research and creative feedback mechanisms to validate product hypotheses and optimal product solutions. This will include working with our Service Delivery team to elicit their input on new product features. 

• Be data-driven and use data to decide the best opportunities that deliver the most business impact. 

Qualifications 

• 8+ years of experience in product management managing products at all stages of the digital product life cycle (early-stage products, mature digital products, and late-stage products) and accountable for the voice of the customers you support and the product(s) you own.  

• 4+ years' experience managing products using Scaled Agile practices (e.g. SAFe) and operating in Scrum-based Agile teams. 

• Experience in the Sports, Media and Entertainment industry is preferred.  

• Strong experience in Jira, Confluence, and GitHub. 

• Proficient with Chrome developer tools or similar in other browsers to test product features and troubleshoot issues. 

• Curious and eager to learn, especially about new business domains and workflows, and you are eager to expand your areas of expertise. 

• Experience handling sensitive company information and protecting systems and data through security awareness. 

Location
This position will be based in our LA office with a minimum of 3 days a week in the office. Occasional travel including company meetings and events is expected. 

Compensation

The annual base salary range for this position is as follows:  

Los Angeles, CA - $154,000 - $180,000

This position is also eligible for benefits and a discretionary bonus. Ultimately, the salary may vary based upon factors including, but not limited to, relevant experience, time in the role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more. 
 
Benefits                                                                       

At CAA, we offer a competitive compensation and benefits* package for all regular full-time employees: 
 
Benefits where the company pays 80%-100% of the cost include:

• Medical
• Basic Life and AD&D Insurance  
• Telemedicine 
• Employee assistance and mental health counseling in person, virtually or through text  
• Paid Vacation / Holidays  
• Paid Sick Time 
• Paid Parental Leave and Other Paid Leaves of Absence 
• NICU leave 
• Bereavement resources 
• Adoption Benefits 
• Educational Assistance 
• Mental Health Resources 
• Employee Assistance Plan 

Employees may also elect to participate in voluntary benefits: 

• Dental, Vision Insurance 
• 401K Plan 
• Flexible Spending Accounts (Health Care and Dependent Care)   
• Health Savings Account 
• Voluntary Life and AD&D Insurance 

Employee Perks:

• Commuter Benefits

 
*Benefits offered also include other statutory mandated benefits 

Qualified applications with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers.

Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.The absence of a permanent address is not a bar to employment. The Company does not discriminate against individuals based on housing status, including the absence of a fixed address.The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.