Senior Claims Advocacy Specialist

RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry.

Position Summary

The Senior Claims Advocacy Specialist is responsible for developing and implementing claim analysis and advocacy strategies. The role serves as a subject matter expert on complex issues and collaborates with internal stakeholders to innovate solutions for claims management. They represent the company in high-level negotiations, monitor industry trends, and drive initiatives for operational efficiency and strategic development, fostering strong relationships for organizational success in the specialty insurance market.

What will your job entail?

Job Responsibilities • Develops and implements advanced strategies for generating claims insights and advocacy, leveraging industry expertise and insights to optimize claim resolution outcomes. • Serves as a subject matter expert on complex claims issues, providing guidance and support to the team and assisting with the resolution of challenging cases. • Represents the company in negotiations with insurance carriers, clients, and other stakeholders, ensuring the protection of the organization’s interests and achievement of favorable outcomes. • Monitors industry trends, regulatory developments, and emerging risks to proactively identify opportunities for improvement and adapt claims advocacy strategies accordingly. • Conducts regular reviews, audits, and performance evaluations to assess the effectiveness of claims advocacy processes and identify areas for enhancement. • Drives initiatives to enhance operational efficiency, streamlines claims handling processes, and optimizes resource allocation within the claim’s advocacy team. • Collaborates with underwriters, legal counsel, and senior management, to develop innovative solutions for claims management and risk mitigation. • Supports the team of Claims Advocacy Specialists, providing guidance, coaching, and mentorship to enhance their performance and professional development. • Fosters strong relationships with key clients, insurance carriers, and industry stakeholders, serving as a trusted advisor and advocate for the company's interests. • Collaborates with management to develop and implement strategic initiatives aimed at achieving organizational goals and maintaining a competitive edge in the specialty insurance market. Work Experience and Education: • Minimum of 6 years of experience in the Insurance Claims processing or claims management with a Bachelor’s degree, or 3 years and a Master’s degree. • Bachelor’s degree required, Master’s degree preferred; Finance, Legal, Business Administration preferred. Any other related discipline or commensurate work experience considered. Licenses and Certifications:   • State specific Adjusting/Appraising/Examining/ Investigating Licenses is preferred. • Associate in Claims (AIC), or Certified Claims Professional (CCP) is plus.

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates 

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The target salary range for this position is $104,000.00 - $130,000.00 annually.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/. 

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [email protected] 

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.