Senior Program Manager, Last Mile Retrofit Strategy, Global Fleet and Products, In-Life Services, Retrofits & Tires
Company websiteamazon.com (Amazon, opens in new tab)
Base salary From $104,100
Employer-published annual base salary, USD. Advertised base range in United States
You apply on the employer's own site. Six Figure Work does not handle applications.
- LocationUnited States
- WorkplaceWorkplace not stated
- Status at last checkSource accepting applications when checked
- Last checked (1 h ago) · observed since
All 4 locations
- US, TN, Nashville
- US, MI, Detroit
- US, WA, Bellevue
- US, VA, Arlington
About this job
Amazon's Last Mile In-Life Services team is looking for a Senior Program Manager, Retrofit Strategy & Execution to own the end-to-end operational execution of large-scale vehicle retrofit campaigns across North America. This role is the hands-on execution engine for retrofit programs ranging from $10M–$50M, turning approved plans into completed installations across hundreds of delivery stations with zero disruption to daily delivery operations. It will also own strategic projects to improve customer experience on both Retrofits and Tires.
You will manage the full installation lifecycle — from VIN identification and parts logistics through on-site night-shift installations, vendor coordination, completion reporting, invoice validation, and campaign closeout. You will work across fleet systems, coordinate with Delivery Service Partners (DSPs), Regional Fleet Managers (RFMs), and multiple installation vendors to keep campaigns on schedule, on budget, and at quality. This is an operationally intensive role that requires comfort with ambiguity, strong vendor management instincts, and the ability to drive execution at scale in a fast-moving logistics environment.
Travel: Up to 25% (delivery station site visits, vendor oversight, pilot installations)
Key job responsibilities
- Own the live installation schedule across vendors, delivery stations, and regions — adjusting in real time for VIN availability, vendor capacity, and site constraints while ensuring zero disruption to daytime delivery operations
- Manage daily VIN tracking and reconciliation across branded fleet and Last Mile Rental systems; own parts receiving, site storage, and vehicle availability at delivery stations
- Coordinate multi-vendor installation operations including scheduling, on-site field oversight, completion reporting, and go-back/rework resolution
- Validate vendor invoices against confirmed completion data; track labor and material costs against $10M–$50M campaign budgets
- Manage daily DS/DSP communication across multiple channels to confirm vehicle availability and resolve scheduling conflicts
- Build network rollout plans — quantities, locations, and sequencing — and own PO submissions, workback plans, and procurement alignment
- Drive campaign closeout including inventory reconciliation, maintenance and repair handoff, warranty documentation, and lessons learned
- Provide weekly dashboard updates on completion status, cost performance, and quality metrics to leadership
A day in the life
This role will interact with DSPs, RFMs, product owners, and vendors nearly daily to ensure success, control cost and quality.
Basic Qualifications
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Knowledge of general AI tools
- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MI, Detroit - 115,600.00 - 160,000.00 USD annually
USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually
USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually
USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually
Source: Amazon · View original posting (opens in new tab)
Pay in context
This role's base floor ($104,100) is above 6% of the 3,967 Program & Project Management roles nationwide listed on this site; 6 others list the same floor. Their median floor is $136,000; the middle half runs from $117,500 to $160,000.
Only jobs on this site count, and each one publishes a base salary of $100,000 or more, so this compares six-figure jobs with each other, not with the whole market. Computed Nov 8, 2026.
This listingSenior Program Manager, Last Mile Retrofit Strategy, Global Fleet and Products, In-Life Services, Retrofits & TiresFrom $104,100
Programmatic Solutions Consultant - Technical, Programmatic Solutions Consultants - Technical$105,100 to $183,900
Critical Infrastructure Mechanical Engineer, Field Engineering$105,100 to $157,300
Finance Manager, Amazon Audio Ads$104,900 to $179,500
Commissioning Engineer, AWS Data Center Commissioning$105,100 to $157,300
Finance Manager, Alexa Finance$104,900 to $179,500
Data Center Regional Mechanical Engineer (Field Engineering), Field Engineering$105,100 to $157,300
Chart as a table
| Role | Published base |
|---|---|
| Senior Program Manager, Last Mile Retrofit Strategy, Global Fleet and Products, In-Life Services, Retrofits & Tires (this listing) | From $104,100 |
| Programmatic Solutions Consultant - Technical, Programmatic Solutions Consultants - Technical | $105,100 - $183,900 |
| Critical Infrastructure Mechanical Engineer, Field Engineering | $105,100 - $157,300 |
| Finance Manager, Amazon Audio Ads | $104,900 - $179,500 |
| Commissioning Engineer, AWS Data Center Commissioning | $105,100 - $157,300 |
| Finance Manager, Alexa Finance | $104,900 - $179,500 |
| Data Center Regional Mechanical Engineer (Field Engineering), Field Engineering | $105,100 - $157,300 |
Observed changes
- First observed on the employer's board
- Began meeting the published-salary criteria
- Observed since
- Employer-stated posting date
- 2026-09-03
Where this pay comes from
Location as the employer wrote it: US (regional bands)
USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually
- Method
- Employer text, read with fixed rules and re-verified
- Checked
- Rule set
- us-base-v2
The pay passage appears in the employer's own job text. Fixed, deterministic rules located it, and the passage below was checked against the stored copy of the posting.
What we verified
- The pay figures come from the employer's own listing, quoted exactly above.
- The pay is an annual base salary in US dollars with a minimum of at least $100,000.
- The role was publicly listed on the employer's job board when last checked.
We do not verify what the employer will actually offer, whether the employer is still recruiting for the role, or anything beyond what the employer published. Full methodology.