Sr. Marketing Manager, Brand & Content Strategy, Customer Trust External Relations
Company websiteamazon.com (Amazon, opens in new tab)
Base salary $142K to $192K
Employer-published annual base salary, USD. Advertised base range in Seattle, WA
You apply on the employer's own site. Six Figure Work does not handle applications.
- LocationSeattle, WA
- WorkplaceWorkplace not stated
- Status at last checkSource accepting applications when checked
- Last checked (2 h ago) · observed since
About this job
The Customer Trust External Relations (CTXR) organization works to ensure the public understands the actions Amazon takes to maintain a trustworthy shopping experience—for customers, brands, and selling partners around the world.
We're looking for a people manager to lead the Americas marketing team within CTXR. This is a people-first leadership role for someone who knows how to build, develop, and manage a high-performing team in a fast-paced, content-forward environment. You'll bring experience leading teams that produce a high volume of editorial and event-driven work—and you'll know how to keep that work moving without sacrificing quality or strategic focus.
In this role, you'll set the direction for marketing programs across the Americas region, working closely with communications, policy, and program teams to ensure our external content reflects the reality of Amazon's approach to customer trust. Your team is responsible for producing articles, reports, social content, event programming, and other materials that help influential audiences—including policymakers, regulators, media, brands, and consumer advocacy groups—understand and engage with Amazon's work.
The right candidate is a strong people leader who can coach a team through high-volume production cycles, build a culture of editorial excellence, and bring a clear strategic point of view to how we tell our story across channels and events.
Key job responsibilities
- Lead, develop, and retain a team of marketing professionals responsible for content production and event execution across CTXR programs in the Americas
- Set team priorities and manage capacity, ensuring the team can deliver high-quality work across a sustained volume of content and events
- Coach team members through feedback, career development conversations, and day-to-day guidance—building a culture of accountability, growth, and marketing excellence
- Serve as the primary point of contact for stakeholders across CTXR and Amazon on Americas marketing programs
- Track and report on team output, content performance, and event outcomes—using data to inform strategy and resource decisions
- Represent the Americas marketing team in cross-functional planning, leadership reviews, and stakeholder conversations
Basic Qualifications
- 6+ years of professional non-internship marketing experience
- Experience managing teams
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience driving direction and alignment with cross-functional teams
Preferred Qualifications
- Experience using SQL to pull data and metrics to deliver reports
- Experience with basic HTML, website management and content management systems (CMS)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 142,000.00 - 192,000.00 USD annually
Source: Amazon · View original posting (opens in new tab)
Pay in context
This role's base floor ($142,000) is above 50% of the 91 Marketing roles in Washington listed on this site; 2 others list the same floor. Their median floor is $141,000; the middle half runs from $123,350 to $151,950.
Only jobs on this site count, and each one publishes a base salary of $100,000 or more, so this compares six-figure jobs with each other, not with the whole market. Computed Nov 8, 2026.
This listingSr. Marketing Manager, Brand & Content Strategy, Customer Trust External Relations$142K to $192K
Technical Program Manager, Amazon Advertising$139,900 to $189,200
Technical Program Manager, Amazon Advertising$139,900 to $189,200
Data Engineer II - AMZ27957.1$139,818 to $178,800
Senior Programmatic Solutions Consultant, Amazon Ads, Sales, Advertising, & Account Management$140,300 to $189,800
Ads Account Manager III - AMZ15683.9$140,300 to $189,800
Senior Merchant Manager, Automotive, Automotive$140,300 to $189,800
Chart as a table
| Role | Published base |
|---|---|
| Sr. Marketing Manager, Brand & Content Strategy, Customer Trust External Relations (this listing) | $142K - $192K |
| Technical Program Manager, Amazon Advertising | $139,900 - $189,200 |
| Technical Program Manager, Amazon Advertising | $139,900 - $189,200 |
| Data Engineer II - AMZ27957.1 | $139,818 - $178,800 |
| Senior Programmatic Solutions Consultant, Amazon Ads, Sales, Advertising, & Account Management | $140,300 - $189,800 |
| Ads Account Manager III - AMZ15683.9 | $140,300 - $189,800 |
| Senior Merchant Manager, Automotive, Automotive | $140,300 - $189,800 |
Observed changes
- First observed on the employer's board
- Began meeting the published-salary criteria
- Observed since
- Employer-stated posting date
- 2026-07-15
Where this pay comes from
Location as the employer wrote it: US, WA, Seattle
USA, WA, Seattle - 142,000.00 - 192,000.00 USD annually
- Method
- Employer text, read with fixed rules and re-verified
- Checked
- Rule set
- us-base-v2
The pay passage appears in the employer's own job text. Fixed, deterministic rules located it, and the passage below was checked against the stored copy of the posting.
What we verified
- The pay figures come from the employer's own listing, quoted exactly above.
- The pay is an annual base salary in US dollars with a minimum of at least $100,000.
- The role was publicly listed on the employer's job board when last checked.
We do not verify what the employer will actually offer, whether the employer is still recruiting for the role, or anything beyond what the employer published. Full methodology.