Sr. Product Manager, Financial Solutions (Order to Cash)

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role: 
The Sr. Product Manager, Financial Solutions - Order to Cash will help the team as well as key stakeholders across various tasks related to multiple Order to Cash applications and business processes including improving business processes and aligning key metrics. This role requires a high level of expertise in SAP systems, deep understanding of finance and sales processes, and the ability to lead and implement change initiatives effectively. This role facilitates the interface between business needs and functional capabilities and enable teams to deliver solutions within appropriate resource constraints. Not only will the role require managing program engagements to completion, but it will also ensure daily business operations are maintained. Finding innovative ways to execute and optimize the operational tasks will also be critical. 

Your Role Accountabilities:

Operations/Project Management 

• Serve as the functional lead for the respective system modules of significant scope and complexity and a significant contributor to complementary modules that directly impact the business track.  
• Project management and oversight of new system launch, new functionality, and/or enhancements impacting the OTC process including design, configuration, test scenario/script creation, testing, related execution, and adoption of components.  
• Direct defect resolution and enhancement technical development and set related priorities for third party partners supporting the OTC process.  
• Communication of project timelines, Key Performance Indicators, and status to OTC leadership groups.  
• Develop comprehensive performance analysis of business processes and review ways of improvement. 
• Actively participate in stakeholder meetings with the goal of understanding all major projects and initiatives planned

STRATEGY 

• Represent functional area on cross-functional execution teams needed to ensure OTC systems strategy and project work completion.  
• Recommend long-term solutions in accordance with an understanding of the business needs, and strategic success of the organization. 
• Engage other technical subject matter experts across the WBD enterprise to solicit input, feedback, perspective, and (as appropriate) assistance. 

Business Analysis

• Analyze business needs and requirements to identify opportunities for process improvement and automation
• Gather and document business requirements through interviews, surveys and other methods
• Develop and maintain business cases and const-benefit analysis for proposed solutions
• Collaborate with stakeholders to ensure that solutions meet business needs and are properly implemented

Requirements Gathering

• Develop and maintain requirements documentation, including use cases, user stories, and functional specifications
• Collaborate with stakeholders to ensure that requirements are accurate and complete
• Identify and prioritize requirements and develop a project plan to meet those requirements
• Identify and report stakeholder issues and concerns and resolve them
• Manage stakeholder expectations and ensure that solutions meet their needs and requirements

Application Design & Solution 

• Participate in design sessions along with development team and help in the design of software
• Conduct feasibility studies and proof-of-concept development to determine the viability of proposed solutions
• Collaborate with developers to ensure that solutions meet business requirements and are properly implemented
• Conduct unit testing, integration testing and user acceptance testing to ensure that solutions are functional and meet business requirements
• Develop and maintain documentation for applications, including user manuals and functional specifications

Qualifications & Experiences:

• 2+ years of prior experience in a related field (media, entertainment, business development or streaming services industry experience a plus)
• 11-15 years of Extensive experience in managing Order to Cash processes in a large and complex environment.
• Strong understanding of the Order to Cash process.
• Working experience of SAP SD (Sales and Distribution) and miscellaneous Accounts Receivable, RAR, FI (Financial Accounting) modules
• Experience in customer MDM, external billing & revenue interfaces, e-invoicing solutions & reporting 
• 2-4 years of transactional processing and operations assurance experience
• Undergraduate degree required in computer science, mathematics or business sciences
• Superior analytical and problem-solving skills
• Experience developing financial models in Excel AND facilitating business discussions
• Expert user of Microsoft Office (Excel, PowerPoint, Word) to prepare all documents, presentations, graphs, briefings, and worksheets
• A passion for accuracy and translating insights into a compelling narrative; able to maintain a balance between the details and the larger picture
• Excellent written and verbal communication
• Superb relationship building skills
• Work collaboratively w/small teams
• Ability to handle multiple assignments concurrently 
• Ability to work flexible schedule, including overnight shifts on a rotation basis

Not Required but preferred experience:

●      MBA or graduate degree preferred but not required in computer science, mathematics or business sciences

●      SAP certification in SD and/or FI modules

●      Post graduate work experience in a related field (entertainment or entertainment)

●      Knowledge of and passion for media, entertainment, and technology industries (including key players, growth trends and drivers, new media models, industry structure, etc.)

●      Familiarity with streaming and similar products/services 

●      Experience working in a national or global company

●      Some visualization tool knowledge would be helpful (i.e. Tableau, Power BI)

●      Comfortable in working in highly iterative and somewhat unstructured environment

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Range: $136,920.00 - $254,280.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.