Sr. UX Designer, Amazon Music, Amazon Music

As a Senior UX Designer focused on the visual experience for millions of fans worldwide, you'll own large, complex design projects end to end, from customer research and early concept through evaluation and delivery, creating immersive experiences that delight customers across our suite of surfaces. This role sits at the intersection of elevating craft and driving coherence: you'll dive deep into your own work while partnering closely with other designers to develop and refine the visual design, IA, interaction patterns, and motion design that raise the bar for the team. Through those partnerships, you'll help ensure each surface and our full product suite feel unified, leveraging customer research, frameworks like Jobs to Be Done, and shared IA patterns. Success in this role requires strong craft, critical and inventive thinking, clear design chops, motion skills, deep customer obsession, and the ability to communicate your ideas effectively to senior leaders. Being a big music fan is a big plus.

Design Disciplines: graphic design, interaction design, UI designer, system design, animation / motion

Key job responsibilities

· Own complex visual design projects end to end, from customer research and early concept through evaluation and delivery, effectively communicating design strategies and interaction behaviors throughout the process.

· Develop high-level customer experience strategy for both the near and long term, navigating ambiguity and bringing clarity to design decision-making through your work.

· Partner closely with other designers across Amazon Music to elevate the craft and raise the quality bar for what we ship.

· Develop and refine visual design, IA, and interaction patterns that drive coherence within each surface and across our full suite of experiences, leveraging customer research and frameworks like Jobs to Be Done.

· Contribute to and evolve a central design system and its application across touch, mouse & keyboard, and remote-specific features.

· Work with cross-functional teams, including product, engineering, research, data analysis, and conversation design, to define requirements, assess features, and optimize experiences.

· Present design work to the UX team, product team, engineering team, leaders, and partner organizations for review and feedback.

· Proactively manage your own work queue, time, and expectations, communicating needs and tradeoffs when priorities shift.

A day in the life

As a Senior UX Designer focused on the visual experience for millions of fans worldwide, you'll own large, complex design projects end to end, from customer research and early concept through evaluation and delivery, creating immersive experiences that delight customers across our suite of surfaces. This role sits at the intersection of elevating craft and driving coherence: you'll dive deep into your own work while partnering closely with other designers to develop and refine the visual design, IA, interaction patterns, and motion design that raise the bar for the team. Through those partnerships, you'll help ensure each surface and our full product suite feel unified, leveraging customer research, frameworks like Jobs to Be Done, and shared IA patterns. Success in this role requires strong craft, critical and inventive thinking, clear design chops, motion skills, deep customer obsession, and the ability to communicate your ideas effectively to senior leaders. Being a big music fan is a big plus.

About the team

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.

Basic Qualifications

• 8+ years of design experience
• Have an available online portfolio
• 5+ years of UX designer or interaction designer experience
• Experience with UX design of complex workflows
• Degree in UX Design, Animation, Fine Arts, Cognitive Psychology, HCI, or related field
• Background across multi-platform experiences (mobile, Web, Desktop, Auto, TV, Wearables/Hearables)
• Some Motion experience (Figma and/or After Effects, AI)

Preferred Qualifications

• Deep passion for defining the future of audio entertainment experiences across Large Screens, Mobile, Web, automotive, and smaller surfaces such as wearables and hearables
• Relentless desire for innovation, balanced with business needs and customer expectations
• Proficiency in industry-standard design tools (e.g., Figma) and AI-assisted prototyping methods
• Proven ability to present strategic design rationale clearly and persuasively to senior stakeholders across product, engineering, and business teams
• Experience navigating fast-paced, ambiguous environments while managing your own work, timelines, and tradeoffs independently
• Experience leading complex, multi-platform design projects (mobile, desktop, TV) that span multiple disciplines and departments.
• Experience designing for LLM-enabled, AI-driven, or multimodal customer experiences
• Experience directly contributing to design system frameworks and defining visual, IA, and interaction patterns that scale across a product suite
• Experience integrating qualitative and quantitative data into design decisions and iterations, including conducting usability studies, user research, and journey mapping

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, San Francisco - 151,600.00 - 205,000.00 USD annually