Technical Product Manager, Data

At Credit Acceptance, we are building on the foundation of a successful business while investing in the future through technology, data, AI, and continuous improvement. As we continue to evolve, our Team Members play an active role in improving experiences, driving meaningful change, and shaping the future of our business. We foster an environment where people are empowered to contribute ideas, develop their careers, make an impact, and help lead our continued transformation.

Our Engineering teams are helping shape the future of Credit Acceptance through innovation. Team Members collaborate across the organization to solve complex challenges, build impactful solutions, challenge the status quo, and support informed business decisions. We value curiosity, continuous learning, and new ideas from people who are passionate about driving modernization and meaningful business impact.

Outcomes and Activities:

• Champion features and strategies that are scalable across domains and offer high business impact with minimal development
• Define and document happy path diagrams for specific personas and scenarios
• Collaborate with cross functional teams including business partners, Product Managers and designers to define product requirements, direction and clarity
• Drive technical innovation and improvements of the design and architecture of software systems towards leading edge technologies and practices
• Become an expert in all domains to better support the business and align technologies strategies with the business outcomes
• Work with the engineering leadership team to develop and execute on the company’s technical and business strategy
• Incorporating and leading with AI strategies and cutting edge best practices
• Perform technical due diligence and architectural assessments of third-party technologies and solutions
• Experiment and test ideas, validate assumptions against needs, reach conclusions and recommend solutions
• Document standards, best practices, and engineering artifacts so others can easily understand, build and maintain best in class software systems
• Lead continuous learning and process improvement activities to improve design and overall engineering practices
• Grow talent by participating in hiring and mentoring team members

Competencies: The following items detail how you will be successful in this role.

• Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer’s shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience.
• Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions.
• One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively.
• Owner’s Mindset: Owner’s Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business.

Requirements:

• Bachelor’s degree in computer science, Information Systems, or closely related field of study; or equivalent work experience
• Minimum 8 years of software engineering experience or comparable depth of experience
• Demonstrated experience in driving technically sound data solutions that support business goals
• Strong technical background in BI platforms and Data Warehouses
• Proficient in delving into the technical capabilities of the vendors to assess strengths, weaknesses and makes recommendations based on vendor’s ability to meet business objectives
• Adept at defining technology vision, develop roadmaps, and prioritize features based on customer needs and market trends. 
• Collaborate closely with engineering teams to ensure the product's technical feasibility and align with best practices. 
• Ensure the product's technical aspects are feasible and align with the latest technological standards and practices. 
• Identify and resolve technical issues, working with engineering and other relevant teams to address problems and improve serviceability. 
• Lead customer delivery engagements and/or provide partner support for large-scale solutions and complex issues. 
• Analyze data and analytical capabilities to inform product decisions and measure the impact of product changes. 
• Adopt agile development methodologies and use them to manage product development. 
• Act as a translator between technical and business stakeholders, ensuring clear and effective communication. 
• Candidates must reside in or be willing to relocate to one of the following hub locations: the greater Southfield, Michigan, area; the greater Bellevue, Washington, area; or the San Francisco Bay Area, California. 

Preferred:

• Financial services or FinTech industry experience

Knowledge and Skills:

• Technical Expertise: Strong understanding of BI end to end development
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Product Management Skills: Experience in product planning, road mapping, and prioritization.
• Communication Skills: Excellent written and verbal communication skills.
• Collaboration Skills: Ability to work effectively with cross-functional teams.
• Problem-Solving Skills: Ability to identify and resolve technical issues.
• Analytical Skills: Ability to analyze data and make informed decisions.
• Agile Mindset: Familiarity with agile development methodologies

Target Compensation: This position offers a competitive base salary, with a range of $144,000 – $201,600. 

This position is eligible for an annual variable incentive of cash and equity, between 15 - 30%. Actual amounts are based on individual performance.

Final compensation within the range is influenced by many factors including assigned hub location, role-specific skills, depth and experience level, industry background, relevant education and certifications.  

This position follows a hybrid work model, offering two work-from-home days and three standard in-office days each week with the team and key stakeholders at the local office.

INDENGLP

#zip

#LI-Hybrid

Benefits

• Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work 

Our Company Values:

To be successful in this role, Team Members need to be:

• Positive by maintaining resiliency and focusing on solutions
• Respectful by collaborating and actively listening
• Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
• Direct by effectively communicating and conveying courage
• Earnest by taking accountability, applying feedback and effectively planning and priority setting

Expectations:

• Remain compliant with our policies processes and legal guidelines
• All other duties as assigned
• Attendance as required by department 

Advice!

We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term.  If you are actively looking or starting to explore new opportunities, send us your application!

P.S.

We have great details around our stats, success, history and more.  We’re proud of our culture and are happy to share why – let’s talk!

Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.

Play the video below to learn more about our Company culture.