Associate Director, Medical Strategic Operations (Field)

Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website https://www.us.sumitomo-pharma.com or follow us on LinkedIn.

This position reports to Sr. Director, Medical Strategic Operations and is part of Medical Affairs, which will focus on Operations from a Field Medical perspective. The role is responsible for all aspects of operations for Field Medical - Field working practice document, Veeva (CRM) management, Insights Process & Reporting, and special cross-functional initiatives. 

Essential Functions Required for Job

• Guide and ensure the implementation of an effective Field Medical organization in the United States.
• Provide a strategic framework for alignment of Field Medical and operations to support consistency in execution across the field medical teams.
• Create efficiencies and consistencies through central operations for field medical:
  • Optimize communications to convey important information across teams.
  • Optimize processes for teams such as value metrics, measures of impact, and insights.
  • Identify future capabilities required for customer engagement in the changing landscape
  • Provide guidance and advisement to cross-functional programs and projects
  • Participate in field visits with MSLs to obtain insights and leverage customer-centric strategies and services
• Responsible for maintaining, updating and educating field medical colleagues on the working practice document (WPD), ensuring activities are adherent to policies and processes
• Partner and collaborate with relevant internal stakeholders on implementation of medical initiatives.
• Onboard and train new hires on non-therapeutic topics, policies and Veeva CRM.
• Provide guidance and counsel to Field Medical associates and stakeholders to ensure all activities are conducted according to policies and standards.
• Ensure the identification and implementation of effective field-related technology/digital/IT enablers and lead technology enhancements.

Additional Responsibilities:

• Partner with the Congress Lead to support the execution of medical activities at congresses for all therapeutic areas.
  • The focus will be on pre-planning, strategic targeting, diversified engagement, efficient tool utilization, maximizing on-site time, and thoughtful debrief and follow-up.
• Partner with Strategic Operations Lead on special initiatives requiring cross-functional collaboration and alignment.
• Support other colleagues across Strategic Operations to balance workload during peak times to include statement of work (SOW) development, contracting, purchase order requests, and accurate financial reporting.

Knowledge, Skills and Abilities (general & technical):

• Strong project leadership, project management, and time management skills.
• Excellent communication and diplomacy skills.
• Clinical experience or strong scientific research background in Urology, Women’s Health, or Oncology.
• Deep experience in systems, including Veeva CRM is required.
• Understanding of drug development and product lifecycle.
• Ability to translate HCP insights into themes and actions.
• Demonstrated ability to work cross functionally and cross collaboratively
• Demonstrated ability to lead strategically, drive performance, build alignment, inform, negotiate and collaborate
• Commitment to continuous improvement and high performance.
• Applies an agile mindset to adapt quickly to evolving therapeutic landscapes, scientific data, and organizational priorities.
• Proven enterprise mindset including innovative, solution-oriented, critical thinking with a performance driven approach.
• Ability to work across multiple therapeutic areas.
• Experience in congress planning activities
• Experience in vendor management

Education & Experience Requirements:

• Bachelor’s degree science/healthcare/business required, advanced degree preferred (PharmD, PhD, MS)
• Minimum 8+ years of pharmaceutical industry-based Grants (sponsorships, medical education) and/or Medical Affairs operations related to biopharmaceutical functions.

·       Ability to travel

·       Bachelor’s degree in a related field required.

Travel Requirements: Ability to travel as-need (~25% of the time)

Primarily remote role with periodic on-site meetings in office. Must be able to travel domestically and internationally as needed.

Mental/Physical Requirements: Fast-paced environment handling multiple demands is involved. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time.

People Management: This is an individual contributor role and does not have direct reports or formal people‑management responsibilities.

Travel Requirements:

Primarily remote role with periodic on-site meetings in office. Must be able to travel domestically and internationally as needed.

Mental/Physical Requirements:

Fast-paced environment handling multiple demands is involved. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time.

The base salary range for this role is

$175,900.00 - $219,900.00

Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state.  Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter.  Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Confidential Data: All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential, in accordance with applicable law.

Compliance: Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Drug Screening Requirements
Applicants for sales/field, manufacturing, or other designated roles will be required to submit to a pre-employment drug test.

Sumitomo Pharma America (SMPA) is an Equal Employment Opportunity (EEO) employer

Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

Sumitomo Pharma America (SMPA) endeavors to make its application process accessible to all. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact SMPA at [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.