Director, Operational Risk

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

The Director, Risk supports Experian's Financial Services and Data business within the North America Data Office. You will lead risk, regulatory compliance, and data privacy efforts to help the business meet applicable federal and state requirements and industry guidelines. The Director partners with Compliance, Audit, Legal, Product, Sales, and other North America teams to strengthen governance and support compliant products and cross-business initiatives.

At Experian, we believe great work happens when people come together. We're focused on attracting talent in and around our designated hub locations who are open to collaborating with colleagues in person. Aligning employees to these talent markets helps foster collaboration, strengthen team connections, and support long-term career growth within Experian. You will report to the SVP, Data Governance and and reside in or near one of our collaboration hubs: Costa Mesa, CA; San Jose, CA; Schaumberg, IL; Atlanta, GA.

You will have opportunity to:

• Lead risk management and regulatory compliance programs across the Financial Services and Data department.
• Partner with Product and Sales teams to develop products and services that meet regulatory requirements.
• Develop compliance policies, procedures, standards, and employee training programs.
• Establish processes to identify, assess, monitor, and report compliance risks.
• Develop corrective action plans to address compliance issues and reduce operational risk.
• Advise our teams and clients on regulatory compliance, data privacy, and privacy impact assessments.
• Collaborate with Legal, Audit, Compliance, and other departments on shared regulatory and governance programs.
• Lead a team responsible for supporting risk management and compliance activities.

Qualifications

• 8+ years of experience in compliance and risk management.
• 3+ years of experience in data privacy.
• Experience applying federal and state laws and regulations relevant to financial services, consumer data, and privacy.
• Working knowledge of the Fair Credit Reporting Act (FCRA), Gramm-Leach-Bliley Act (GLBA), Consumer Financial Protection Bureau (CFPB) requirements, Federal Trade Commission (FTC) requirements, Federal Communications Commission (FCC) requirements, Telephone Consumer Protection Act (TCPA), and California Consumer Privacy Act (CCPA).
• Experience developing compliance or audit reports for governing bodies, legal entities, or external authorities.
• Experience developing or maintaining compliance policies, procedures, standards, or corrective action plans.
• Experience advising business teams on regulatory compliance, data privacy, or privacy impact assessments.
• Experience leading, coaching, or developing employees.

Additional Information

Benefits/Perks:

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
• Explore all our exciting benefits here: https://myexperianbenefits.com/

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.

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