Director, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management

Mastercard Transfer Solution is a global payment service that allows financial institutions, fintechs, digital customers and other businesses to send domestic and cross border payments to multiple end points in 100+ countries. It includes Mastercard Send, our near real time funding and push to card platform, Cross Border Services (XBS) and Bill Pay. Transfer Solution use cases and applications include funding, person-to-person (P2P) transfers, business to consumer (B2C) disbursements, cross border remittance, B2B, Bill Pay and more.
We are hiring a Product Management Director for Mastercard Send. This is a high profile, high impact role within the NAM MC Send Product Management team. This position will oversee and execute on the Send product strategy, manage product roadmap, devise GTM and marketing strategy and ensure delivery of new customer programs. This position will work closely with the account and business development teams to convert market intelligence into new product ideas and innovations, and drive share and revenue growth for Send across use cases.
This role requires partnership cross-functionally with other groups like Global Product, account managers, bus dev, US Product Delivery, LFI and Finance, among others. The Director is a key member of the Transfer Solution team in the North America Region with critical remit to advance Disbursement & Remittance, one of the key new flows as part of Mastercard’s corporate strategy.

Role
• Oversee Send product strategy, roadmap, marketing and GTM in NAM. Drive P&L results.
• Leverage market intelligence and insights to evolve Send product, value prop and drive innovations
• Develop and launch new use cases. Provide thought leadership on product positioning. Drive share and revenue growth.
• Devise and execute on marketing strategy with measurable results. Partner across organization to create bundles and synergy.
• Support key deal process. Product lead for key CAM segment.

All About You
The ideal candidate is a strategic thinker, effective product manager. A payment expert passionate about instant payments, next generation payments solutions including open banking, digital transformations and cross border money movements. Candidate should have a track record of delivering results, able to learn fast and pivot, and enjoy working in a dynamic, fast paced environment.

• 8-10 years of experience, preferably in payments.
• Experience in managing digital payments product, especially in fast payment
• Strong strategic thinker, track record in developing innovative products or solutions with notable results
• Creative and curious. Strong problem solving and analytical skills, with attention to detail. Understanding of financial drivers and partnership negotiation process.
• Executive presence. Influencing skills.
• Ability to embrace ambiguity and challenges.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Miami, Florida: $156,000 - $265,000 USD

O'Fallon, Missouri: $156,000 - $265,000 USD

Purchase, New York: $179,000 - $305,000 USD