Six Figure Work

Economist, Customer Experience and Business Trends

Amazon

Company websiteamazon.com (Amazon, opens in new tab)

Base salary $129,200  to $174,700

Employer-published annual base salary, USD. Advertised base range in Seattle, WA +1 more

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  • LocationSeattle, WA +1 more
  • WorkplaceWorkplace not stated
  • Status at last checkSource accepting applications when checked
  • Last checked (3 h ago) · observed since
All places named
  • Seattle, WA
  • Arlington, VA

About this job

Are you passionate about leveraging data and economics to enhance customer experience across Amazon's diverse businesses? The Customer Experience and Business Trends (CXBT) organization is seeking an Economist to join our Benchmarking Economics Analytics and Measurement (BEAM) team. Our mission is to drive customer experience improvements through innovative economic modeling, advanced analytics, and scalable scientific solutions.

As an Economist on our team, you will collaborate with senior management, business stakeholders, scientists, engineers, and economics leadership to solve complex business challenges across Amazon's business lines. You'll develop sophisticated econometric models using our world-class data systems, applying diverse methodologies spanning causal inference, machine learning, and generative AI. In this fast-paced environment, you'll tackle challenging problems that directly influence strategic decision-making and drive measurable business impact.

Key job responsibilities

1. Develop economic theory and deliver causal machine learning models at scale

2. Collaborate with cross-functional teams to translate research into scalable solutions

3. Write effective business narratives and scientific papers to communicate to both business and technical audiences

4. Drive data-driven decision making to improve customer experience

About the team

Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).

Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.

Basic Qualifications

  • PhD in economics or equivalent

Preferred Qualifications

  • Knowledge of data analysis languages (e.g., R, Stata, Python, etc.) or other statistical software
  • Experience in a postdoctoral position, consulting position, government position or academic research
  • Experience with SQL

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 129,200.00 - 174,700.00 USD annually

USA, WA, Seattle - 129,200.00 - 174,700.00 USD annually

Source: Amazon · View original posting (opens in new tab)

Pay in context

This role's base floor ($129,200) is above 19% of the 72 Customer Success & Support roles in Washington listed on this site; 1 other lists the same floor. Their median floor is $143,700; the middle half runs from $130,000 to $159,713.

Only jobs on this site count, and each one publishes a base salary of $100,000 or more, so this compares six-figure jobs with each other, not with the whole market. Computed Nov 8, 2026.

This range next to 6 other live Amazon roles with the nearest advertised base floor
Chart as a table
This range next to 6 other live Amazon roles with the nearest advertised base floor
RolePublished base
Economist, Customer Experience and Business Trends (this listing)$129,200 - $174,700
Sr. HR Business Partner, NACF$130,000 - $175,900
Sr. HR Business Partner, NACF$130,000 - $175,900
Senior HR Partner (L6) — Amazon Leo, Production Operations$130,000 - $175,900
Sr. HR Business Partner, NACF$130,000 - $175,900
Sr. HR Business Partner, SSD-FC$130,000 - $175,900
Sr. HR Business Partner , SSD-FC$130,000 - $175,900

Same $100K to $400K scale as every card. All Amazon roles · How to read the bar

Observed changes

  1. Began meeting the published-salary criteria
  2. First observed on the employer's board
Observed since
Employer-stated posting date
2026-10-26
Where this pay comes from

Location as the employer wrote it: US, WA, Seattle • US, VA, Arlington

USA, VA, Arlington - 129,200.00 - 174,700.00 USD annually

Method
Employer text, read with fixed rules and re-verified
Checked
Rule set
us-base-v2

The pay passage appears in the employer's own job text. Fixed, deterministic rules located it, and the passage below was checked against the stored copy of the posting.

What we verified

  • The pay figures come from the employer's own listing, quoted exactly above.
  • The pay is an annual base salary in US dollars with a minimum of at least $100,000.
  • The role was publicly listed on the employer's job board when last checked.

We do not verify what the employer will actually offer, whether the employer is still recruiting for the role, or anything beyond what the employer published. Full methodology.

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