Customer success & support jobs with a published base of $100K+
Customer success and support jobs are about keeping existing customers working and renewing: customer success managers, support engineers, relationship managers and the people who lead those teams. Software companies post the bulk of them, and at this level many are technical, with titles like AI Platform Support Engineer or Strategic Customer Success Manager.
Published pay at a glance
665 open postings from 314 employers, as of .
- Median published starting base
- $132K
- Median midpoint of published ranges
- $157,500
- Half of postings publish a starting base between
- $115K and $153K
- Median published range width
- $44,900
- Publish a starting base of $150K+
- 31%
- Publish a starting base of $200K+
- 6%
- $100K - $125K266
- $125K - $150K190
- $150K - $175K116
- $175K - $200K55
- $200K - $225K27
- $225K - $250K6
- $250K - $275K3
- $275K - $300K1
- $300K - $325K1
Because we list only ranges that start at $100K or more, these figures describe six-figure postings, not the whole job market.
New this week
218 of these postings were first seen by us in the last 7 days.
- Director, CX Strategy and Operations, Instructure, Inc
- Technical Support Engineer (CS), C1
- Network Development Engineer, Amazon Customer Service, Amazon
- Manager, Platform Services, CreatorIQ
- Workforce Manager, Support, Owner
The 50 newest of 665 jobs
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Base salary $165K to $180KAnnual base, USD
View job: Director, CX Strategy and Operations Apply for Director, CX Strategy and Operations on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $120K to $140KAnnual base, USD
View job: Technical Support Engineer (CS) Apply for Technical Support Engineer (CS) on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $136K to $184KAnnual base, USD
View job: Network Development Engineer, Amazon Customer Service Apply for Network Development Engineer, Amazon Customer Service on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $121K to $145KAnnual base, USD
View job: Manager, Platform Services Apply for Manager, Platform Services on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $100K to $130KAnnual base, USD
View job: Workforce Manager, Support Apply for Workforce Manager, Support on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $180K to $200KAnnual base, USD
View job: Director of Customer Success Apply for Director of Customer Success on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $139,500 to $188,300Annual base, USD
View job: Sr. Comms & Leadership Development Business Partner, Amazon Customer Service Apply for Sr. Comms & Leadership Development Business Partner, Amazon Customer Service on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $125K to $175KAnnual base, USD
View job: Senior Manager - Fund Client Services and Support Lead Apply for Senior Manager - Fund Client Services and Support Lead on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $143,400 to $194,000Annual base, USD
View job: Director, Customer Service Analytics Apply for Director, Customer Service Analytics on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $121,600 to $180,600Annual base, USD
View job: Software Development Engineer, FinTech/Customer Service Tech Apply for Software Development Engineer, FinTech/Customer Service Tech on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $148,700 to $201,200Annual base, USD
View job: Partner Support Technical Program Manager, LEO Enterprise Customer Support Apply for Partner Support Technical Program Manager, LEO Enterprise Customer Support on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $121,000 to $163,700Annual base, USD
View job: Lead Support Engineer, Amazon LEO Enterprise Customer Support Apply for Lead Support Engineer, Amazon LEO Enterprise Customer Support on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $121,000 to $163,700Annual base, USD
View job: Lead Support Engineer, Mobility, Amazon LEO Enterprise Customer Support Apply for Lead Support Engineer, Mobility, Amazon LEO Enterprise Customer Support on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $115,600 to $160,000Annual base, USD
View job: Senior Program Manager, Emergency Services, Leo Global Customer Operations Apply for Senior Program Manager, Emergency Services, Leo Global Customer Operations on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $110,500 to $193,500Annual base, USD
View job: Sr. Customer Success Manager, Amazon Leo Apply for Sr. Customer Success Manager, Amazon Leo on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $133,900 to $181,200Annual base, USD
View job: Sr Contract Onboarding Specialist, AWS Billing Contract Onboarding Apply for Sr Contract Onboarding Specialist, AWS Billing Contract Onboarding on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $113,776 to $160,000Annual base, USD
View job: Support Engineer II-Ext - AMZ23658.6 Apply for Support Engineer II-Ext - AMZ23658.6 on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $120,000 to $162,400Annual base, USD
View job: Pharmacy Manager (L5), Amazon Pharmacy Clinical Customer Care Apply for Pharmacy Manager (L5), Amazon Pharmacy Clinical Customer Care on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $135K to $160KAnnual base, USD
View job: Team Lead, Client Success Apply for Team Lead, Client Success on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $153K to $180KAnnual base, USD
- Last checked
- Observed since
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Base salary $135K to $170KAnnual base, USD
View job: Customer Success Analyst Apply for Customer Success Analyst on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $127,500 to $141,670Annual base, USD
View job: Project Manager, Customer Care (Hybrid Schedule) Apply for Project Manager, Customer Care (Hybrid Schedule) on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $140K to $175KAnnual base, USD
View job: Senior Customer Success Manager, Strategic Accounts Apply for Senior Customer Success Manager, Strategic Accounts on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $185K to $225KAnnual base, USD
View job: Sr. Program Director III - Quality & Customer Success (6900) Apply for Sr. Program Director III - Quality & Customer Success (6900) on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $150K to $180KAnnual base, USD
View job: Director of ERISA Compliance Apply for Director of ERISA Compliance on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $168,100 to $227,400Annual base, USD
View job: Software Dev Engineer , Amazon Customer Service Apply for Software Dev Engineer , Amazon Customer Service on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $166,700 to $250,025Annual base, USD
View job: Group Product Manager, Digital Customer Experience - Acton, MA or San Diego, CA (Hybrid) Apply for Group Product Manager, Digital Customer Experience - Acton, MA or San Diego, CA (Hybrid) on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $220K to $250KAnnual base, USD
View job: Customer Success Lead - San Francisco Apply for Customer Success Lead - San Francisco on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $135K to $165KAnnual base, USD
View job: Workday Client Success Manager - AMS Apply for Workday Client Success Manager - AMS on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $147,000 to $202,500Annual base, USD
View job: Process Support Engineer IV Apply for Process Support Engineer IV on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $128K to $176KAnnual base, USD
View job: Process Support Engineer IV Apply for Process Support Engineer IV on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $128K to $176KAnnual base, USD
View job: Process Support Engineer IV Apply for Process Support Engineer IV on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $124K to $171KAnnual base, USD
View job: Global Process Support Engineer Apply for Global Process Support Engineer on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $124K to $171KAnnual base, USD
View job: Global Product Support Engineer Apply for Global Product Support Engineer on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $124K to $171KAnnual base, USD
View job: Process Support Engineer III Apply for Process Support Engineer III on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $110,500 to $152,000Annual base, USD
View job: Technical Product Support Engineer Apply for Technical Product Support Engineer on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $110,500 to $152,000Annual base, USD
View job: Technical Product Support Engineer Apply for Technical Product Support Engineer on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $110,500 to $152,000Annual base, USD
View job: Technical Product Support Engineer III Apply for Technical Product Support Engineer III on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $110,500 to $152,000Annual base, USD
View job: Technical Product Support Engineer Apply for Technical Product Support Engineer on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $108,000 to $148,500Annual base, USD
View job: Process Support Engineer Apply for Process Support Engineer on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $108,000 to $148,500Annual base, USD
View job: Process Support Engineer III Apply for Process Support Engineer III on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $108,000 to $148,500Annual base, USD
View job: Global Software Support Engineer III - (E3) Apply for Global Software Support Engineer III - (E3) on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $108,000 to $148,500Annual base, USD
View job: Non-Technical Project/Program Management IV - Escalation Mgmt Apply for Non-Technical Project/Program Management IV - Escalation Mgmt on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $108,000 to $148,500Annual base, USD
View job: Process Support Engineer III Apply for Process Support Engineer III on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $108,000 to $148,500Annual base, USD
View job: Global Product Support Engineer III Apply for Global Product Support Engineer III on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $108,000 to $148,500Annual base, USD
View job: Process Support Engineer Apply for Process Support Engineer on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $108,000 to $148,500Annual base, USD
View job: Process Support Engineer III Apply for Process Support Engineer III on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $108,000 to $148,500Annual base, USD
View job: Process Support Engineer III Apply for Process Support Engineer III on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $108,000 to $148,500Annual base, USD
View job: Process Support Engineer III Apply for Process Support Engineer III on the employer's site (opens in new tab)- Last checked
- Observed since
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Base salary $108,000 to $148,500Annual base, USD
View job: Process Support Engineer III Apply for Process Support Engineer III on the employer's site (opens in new tab)- Last checked
- Observed since
Who publishes the highest base here
Employers ranked by median published starting base across their open postings here. Employers need at least 3 postings to be listed.
| Employer | Open postings | Median published starting base |
|---|---|---|
| Axon | 3 | $196,600 |
| Ivo | 3 | $190K |
| OpenAI | 10 | $180K |
| Sentry | 4 | $170K |
| Justworks | 3 | $166K |
| OpenRouter | 4 | $165K |
| ServiceNow | 6 | $163,800 |
| Capital One | 5 | $161,500 |
| Perplexity | 4 | $160K |
| Notion | 3 | $160K |
Where these jobs are
Most postings by state: California (156), New York (105), Washington (61), Texas (30), Massachusetts (24), Illinois (22), Virginia (19), Colorado (9), Washington, DC (9), Georgia (7).
Of the 43% of postings that state a workplace: 33% remote, 40% hybrid, 26% on-site. 57% of postings do not state a workplace, so these shares describe only the postings that do.
States for customer success & support
Related pages
Other job families
- Software Engineering 10,169
- Engineering (non-software) 4,156
- Sales 2,987
- Healthcare Clinical 2,970
- Product 2,564
- Program & Project Management 2,439
- Marketing 2,150
- Finance & Accounting 1,910
- IT & Security 1,823
- Legal 1,603
- HR & Recruiting 1,226
- Procurement & Supply Chain 1,098
By pay level
Other states
How to read these figures
Figures are employer-published annual base ranges in USD for postings open at last check. They are not offers and not total compensation, and they do not show what anyone is paid. Because we list only ranges that start at $100K or more, these figures describe six-figure postings, not the whole job market. Read the methodology.



