Forward Deployed Software Engineer

About us

Our mission at Credal is to harness frontier AI for everyone building a better future.

We accelerate the most complex, sophisticated operations of the most impactful institutions, while weaving security and governance into every part of our product. Our customers include the U.S. Dept of Health and Human Services, MongoDB, Comcast NBC Universal, Lattice, Wise (Transferwise), Checkr, and incident.io among others.

We’ve raised over $10m to date with a ton of runway. You’ll join a team of Thoughtful Doers™ from places like Palantir, Cruise, Meta, Uber, and Google.

📍 Credal is in-person in our spacious NYC office with meals provided.

About the role

Forward Deployed Engineering (FDE) means embedding directly with organizations that rely on us, particularly those pursuing incredibly important missions in healthcare, tech, robotics, etc., to help them deliver critical outcomes and make our core product even better in the process.

FDE responsibilities look similar to those of a small startup CTO: you’ll work independently or in small teams and own end-to-end execution of high stakes projects. By joining Credal as an FDE, you are leapfrogging your rate of learning and impact on the world.

“Forward Deployed Engineering” was pioneered by Palantir: Credal’s founders and core team were top flight Palantir Forward Deployed Engineers and worked in some of the highest stakes engineering environments in the world (fun fact: our CTO wrote Palantir’s FDE job description!)

About you

• Much of Credal’s existing product has come out of learnings from customers! You think critically, creatively, and empathetically about what will really help our users and make our product better long term

• You’re technical, curious, analytical, and love coming up with the right product for users’ problems

• You’re a people person who loves working with leaders and end users alike, iterating on approaches and code to win

• You embrace real world complexity, messiness and ambiguity, versus preferring being fed other peoples’ tidy Jira tickets

• You believe technology is a tool to use to build, not an end unto itself

Benefits and work environment

• Opportunity to take ownership and accountability of major mission, business and technical outcomes from day one. Exercise your full capacity to create positive change in the world, rather than waiting for permission to advance to slightly less boring tickets or tasks.

• High quality health coverage, including great mental health benefits, for you and your immediate family. This includes comprehensive and HSA options.

• Industry-leading vision, dental, life, disability coverage.

• Regular team activities & offsite events (last year we went to Turks and Caicos for a hackathon week!)

• Unlimited PTO - and unlike some other companies, we're serious about you taking the time you need to recharge and be the best you can be! We also offer a guaranteed two weeks off during the last two weeks of December when the entire company goes on vacation!

• A generous housing subsidy for those who choose to live close to the office.

Interview process

• Intro conversation with our leadership team (CEO, COO, CTO depending on the role).

• Virtual screen.

• Onsite to meet our team and CEO.

• References (we check references on everyone at Credal to make sure all your future coworkers are world class and great to be around).

More about us

We’ve built the industry’s highest ceiling and most secure Action & Agent building platform for sticky, custom AI workflows. Use cases span countless domains, including: KYC, anti-money laundering, healthcare regulation, climate standards setting, cybersecurity, sales, people, IT, and customer support.

• Cultural principles

• Team of 13 with 9 engineers.

• 7-figure ARR.

• >100% NRR.

• Product docs, case studies, blog, podcast