HR Business Consultant, Senior Manager

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

HR Business Consultant, Senior Manager

Role summary:
Help shape the people strategy for two of athenahealth’s largest and most dynamic organizations. This role serves as a strategic HR partner supporting senior leadership and executive leadership across Customer Success, Sales, and Marketing divisions. The HR Business Partner Senior Manager provides counsel on organizational design, talent planning, leadership effectiveness, and workforce strategy to help leaders deliver business outcomes at scale. This person will report to the HR Business Partner Consultant, Executive Director.

Team summary:
The HR Business Partner Consulting team serves as strategic HR advisors to key areas of the athenahealth business. The team partners closely with business leaders and HR center of excellence team’s to align people strategies with business priorities, helping organizations plan for growth, strengthen leadership capability, evolve team structures, and support long-term organizational health. Through a combination of business insight, talent expertise, and cross-functional partnership, the team helps leaders navigate change, improve organizational effectiveness, and create consistent, scalable people practices across athenahealth.

Essential Job Responsibilities:

• Partner with senior leadership and executive leadership across Customer Success, Sales, and Marketing to align people strategies with business priorities and operating goals.
• Lead talent planning activities, including succession planning, talent reviews, and development planning for critical roles and leadership pipelines.
• Advise leaders on organizational design, team effectiveness, and workforce planning to support scale, delivery, and business performance.
• Consult on employee relations, performance management, and organizational risk matters with sound judgment and consistency.
• Analyze workforce data, organizational trends, and talent insights to identify priorities and recommend actions.
• Collaborate with centers of excellence and HR partners to implement programs, processes, and solutions that support the business.
• Guide change management planning for business initiatives that affect teams, roles, structures, or ways of working.

Additional Job Responsibilities:

• Support annual people processes such as performance cycles, compensation planning, and promotion reviews.
• Contribute to the development and refinement of HR practices, tools, and frameworks that improve manager effectiveness and team operations.
• Facilitate leadership discussions focused on organizational health, decision-making effectiveness, and role clarity.
• Identify opportunities to improve workflows and apply technology, including AI-enabled tools, to increase HR efficiency and insight generation.
• Partner with talent acquisition on hiring strategies for leadership and specialized roles within Customer Success, Sales, and Marketing.
• Participate in cross-functional projects that support enterprise workforce priorities and organizational initiatives.
• Document and communicate recommendations, decisions, and action plans with clarity for stakeholders across multiple levels.

Expected Education & Experience:

• Bachelor’s degree or equivalent combination of education and relevant experience.
• 10-15 years of experience in Human Resources, including progressive experience in HR business partnership or related strategic HR roles.
• Experience supporting Customer Success, Sales, and/or Marketing divisions in a business-facing HR role.
• Experience supporting senior leadership and executive leadership on organizational design, talent planning, succession planning, and leadership advising.
• Experience using workforce data and people insights to inform recommendations and decisions.
• Knowledge of core HR disciplines, including performance management, employee relations, compensation practices, and change management.
• Ability to operate effectively in a matrixed environment and manage priorities across large, complex organizations.
• Strong written and verbal communication skills with the ability to present clear recommendations to varied audiences.
• Demonstrated curiosity and capability in leveraging AI tools to enhance HR effectiveness, with the ability to identify opportunities for AI application in talent and organizational work.

Expected Compensation

$126,000 - $214,000

The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates.  Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented  employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative  workspaces  — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. 

Learn more about our culture and benefits here: athenahealth.com/careers  

https://www.athenahealth.com/careers/equal-opportunity