Value Based Care - RCM Product Manager

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. 

We are looking for a Product Manager to fill a critical role on our product management team, where you will drive product design and deployment of product services for our clients. You will do so in an exciting environment driven by a desire to enable more efficient and effective care.   
   
About The Team: 

At athenahealth, we build technology that helps medical groups get paid accurately and on time. As part of this team, you will help redesign and build the core medical billing workflows and tools that help practices capture charges, validate billing details, and move work forward with confidence—so providers and staff can spend less time on administrative tasks and more time on patient care. 

We are a passionate team of product, engineering, UX, and analytics professionals driven to maximize revenue cycle efficiency and effectiveness for our athenaCollector clients.   

Position Summary:

We’re seeking an experienced and enthusiastic Product Manager to help guide product development and delivery for Value Based Care practices in athenaCollector—turning the complex landscape of medical practice operations into clear, actionable experiences and scaling our platform through thoughtful modernization. 

You will work closely with the product leadership team to understand client end user and leadership goals; prioritize the product roadmap for your team; collaborate with engineering to ensure delivery of high- quality, high-impact features; and drive rollout and adoption in partnership with product operations and client-facing teams. 

But enough about us; let’s talk about you. You are a healthcare revenue cycle expert and passionate problem solver at heart. You are fluent in technology and eager to grow and deepen your skills and impact as the industry evolves. You know how to energize cross-functional teams around a problem and use data to identify and prioritize solutions. You push and strive toward the best long-term solution while executing against that plan day-to-day.  You can make tough trade off decisions between scope and schedule, while maintaining true focus on outcomes.    
  

This is a hybrid role based in our Boston, MA office with an in-office expectation of one day/week. 
  

 
Essential Job Responsibilities:

• Own and drive the product roadmap and prioritization of customer needs for Value Based Care practices 
• Collaborate cross-functionally with counterparts and stakeholders in engineering, UX, analytics, product operations, and other teams throughout the organization 
• Create clear product requirement documentation articulating business requirements for the problems we’re trying to solve - including UX/CX/Support requirements 
• Understand the market opportunity re: user needs, market forces, and applicable business models; with regards to what would best serve our clients today as well as in the future 
•  Identify and track metrics and success criteria to create transparency and visibility to program success and opportunities for improvement 
• Partner with Product Management leaders to be the voice of product decisions within the organization; assist leaders in identifying business opportunities that will drive product success 

  
Expected Education & Experience:

• Bachelor’s Degree or equivalent combination of education, training, and experience is required 
• Strong understanding of Value Based Care, ambulatory practice operations, healthcare revenue cycle, and health IT systems is required
• 5+ years overall professional experience required; 2-4 years of formal product management experience, or related experience, preferred
• Understanding of product management best practices, including agile development 
• Demonstrated success at driving innovation in a dynamic environment using analytic and/or AI capabilities  
• Excellent verbal and written communication skills; ability to frame problems and potential solutions effectively for peers and key stakeholders around the company

Expected Compensation

$121,000 - $207,000

The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates.  Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented  employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative  workspaces  — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. 

Learn more about our culture and benefits here: athenahealth.com/careers  

https://www.athenahealth.com/careers/equal-opportunity