MAC Program Lead

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Job Description

About the role

Turner & Townsend seeks an experienced MAC Program Lead to support workplace transformation, office reconfigurations, employee relocations, churn management, and capital improvement initiatives. The ideal candidate will be driven to provide exceptional client service while managing multiple Move, Add, Change projects in dynamic and occupied environments.

What you'll do

• Manage Move, Add, Change (MAC) projects including employee relocations, workspace reconfigurations, furniture installations, office restacks, departmental moves, and workplace enhancements.
• Coordinate stakeholders including clients, facilities teams, architects, engineers, furniture vendors, IT teams, contractors, and move management providers to ensure successful project delivery.
• Analyze, track, and manage project schedules, critical milestones, and dependencies to minimize disruptions to business operations.
• Verify that effective project governance, processes, and systems are utilized throughout project execution.
• Ensure application of workplace project management best practices across all assigned projects.
• Produce project status reports, move schedules, occupancy reports, risk logs, and executive updates as required.
• Monitor multiple concurrent MAC projects to ensure compliance with client workplace standards, design guidelines, and operational requirements.
• Manage interfaces between facilities, technology, security, furniture, and construction vendors through regular meetings and project trackers.
• Coordinate the flow of project information through stakeholder meetings, written communications, and move readiness reviews.
• Forecast and update project milestones, schedules, budgets, occupancy plans, and resource requirements.
• Coordinate space planning and workplace changes in alignment with business needs and occupancy strategies.
• Oversee move planning, move execution, furniture deployment, and post-move support activities.
• Support change management initiatives and communicate workplace changes effectively to impacted stakeholders.
• Ensure all project activities are delivered with minimal disruption to ongoing business operations.

Qualifications

• Bachelor's degree in Construction Management, Architecture, Engineering, Facilities Management, Business Administration, Interior Design, or a related field.
• Minimum 3 years of project management experience supporting workplace, facilities, move management, space planning, or construction-related projects.
• Experience managing Move, Add, Change (MAC) programs, office relocations, workplace transformations, or occupancy projects.
• Strong organizational and stakeholder management skills with the ability to manage multiple concurrent projects.
• Knowledge of workplace services, facilities operations, space planning, furniture systems, and move management processes.
• Effective presentation and communication skills.
• Proficiency in Excel, Word, PowerPoint, Outlook, Procore, and workplace management/project management tools.
• Experience coordinating cross-functional teams including Facilities, IT, Security, Real Estate, and external vendors.
• Strong problem-solving, budgeting, scheduling, and project coordination capabilities.
• Excellent communication and client relationship management skills.

Additional Information

*On-site presence and requirements may change depending on our client's needs* 

The base salary range for this role is  $140,000 to $160,000/yr., exempt USD. This range reflects the company's good faith estimate of the base salary for this position at the time of the posting. Final compensation will be determined based on factors including experience, skills, qualifications, and internal equity. In addition to base salary, employees may be eligible for bonuses and a comprehensive benefits package.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. 

We want our people to succeed both in work and life. To support this, we promote a healthy, productive, and flexible working environment that respects work-life balance.  

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. 

Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/ 

All your information will be kept confidential according to EEO guidelines. 

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.