Management and Program Analyst

Summary

This position is located within Commander, Navy Region Northwest (CNRNW), Fleet and Family Readiness (N9), reporting directly to the Regional Program Director (N92). The incumbent serves as the Regional MWR Programs Manager, functioning as a key advisor and the Principal Technical Authority on the operational compliance, efficiency, and policy execution of Morale, Welfare, and Recreation (MWR) programs across the region.

Duties

Duties include but not limited to: Program Administration, Analysis, and Oversight Provides senior-level technical direction for regional MWR programs by conducting continuous analysis and evaluation of all program components and delivery systems to enhance operational efficiency. Conducts comprehensive on-site program reviews and assessments of installation MWR operations to identify best practices, programmatic strengths, and areas for improvement, providing authoritative technical guidance to installation staff. Drafts official replies and endorsements to high-level correspondence, taskers, and inquiries from CNIC, SECNAV, and higher headquarters regarding regional MWR operations for review and signature by the N92 Director. Serves as the principal technical expert and advisor to the Regional Program Director (N92) on the viability and performance of regional MWR programs, preparing detailed analytical reports, executive summaries, and briefs. Provides technical oversight and guidance on regional policy for specialized initiatives, including commercial sponsorship and advertising. Analyzes program outcomes and advises leadership on strategies to meet revenue goals while ensuring regulatory compliance. Collaborates with internal and external stakeholders, including Ashore Galleys and other regional departments, to identify opportunities for integrated services and improved resource alignment. Develops and maintains a comprehensive regional database of installation programs, facilities, and performance metrics to support trend analysis, data calls, and long-range strategic planning. Recommends and justifies revisions in organizational structures, staffing levels, and work priorities to the N92 Director based on in-depth workload analysis and program evaluations. Provides program oversight and establishes regional policy for commercial sponsorship and advertising initiatives to ensure program revenue goals are met. Consulting and Coordinating Performs special projects and research/studies in coordination with the CNRNW QOL Regional Program Director and various military and civilian professional technical experts in the development, administration, or operation of MWR programs and facilities. Assists installations in working towards achieving Commission for Accreditation of Park and Recreation Agencies (CAPRA) standards. Prepares information, analysis, and follow-up reports following site visits, conferences, meetings, briefs, or presentations. Policy Development and Implementation Serves as the regional Subject Matter Expert (SME) for the interpretation of higher-level MWR policies (e.g., BUPERSINST 1710.11C). Analyzes complex policy questions and formulates detailed responses, official correspondence, and recommended courses of action for review and signature by the Regional Program Director (N92). Conducts analyses and program reviews to evaluate compliance with applicable instructions, regulations, and professional standards. Provides authoritative technical guidance and advisory services to installation-level departments to assist them in achieving and maintaining compliance. Functions as the principal technical authority for the development and maintenance of regional MWR manuals, instructions, and policy statements. Drafts, reviews, and recommends updates to these documents to ensure they align with command objectives and higher-level directives. General Duties: Works with various teams to ensure regional Quality of Life Services Office (QOLSO), and at times installation business offices, are operating most efficiently and effectively. Promotes internal and external customer service and continuously keeps own skills alive by ongoing customer service training as provided. Performs general office functions including but not limited to filing, answering email, answering phones, copying, faxing, scanning, handling mail/FedEx, sorting mail, requesting supplies, etc.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess the following: A minimum of five years of progressively responsible, specialized experience managing the daily operations of a large-scale Morale, Welfare, and Recreation (MWR) program or a similar multi-faceted community support program(s) (e.g., hospitality, large-scale fitness/recreation, or industrial support services). Comprehensive knowledge of the principles, concepts, and methodology of program management and analysis as they apply to complex Navy MWR delivery systems across the region. Expert knowledge of appropriate DoD, SECNAV, CNIC, and other program policies and regulations governing MWR and Non-Appropriated Fund (NAF) operations, with the skill to interpret broad or new guidance and formulate regional technical recommendations. Comprehensive knowledge of NAF and APF budgeting and financial management principles to analyze financial data, evaluate program viability, and provide authoritative advice on resource allocation and long-range capital planning. Expert skill in the application of a wide range of qualitative and quantitative analytical and evaluative methods to conduct complex studies of regional program operations, identify significant trends, and recommend solutions to substantive problems. Advanced skill in written and oral communication to prepare and present detailed analytical reports, project papers, and executive-level correspondence to senior leadership and diverse external stakeholders. High degree of skill in consultation, negotiation, and building consensus to resolve complex and often controversial MWR program issues with stakeholders from different commands and with competing interests.

Education

This position does not have a positive education requirement.

How you will be evaluated

Resumes will be reviewed against the eligibility and qualification criteria listed in this announcement. Applicants will be assessed using job-related evaluations. The best-qualified applicants will be referred to the hiring manager.

Required documents

The following documents are required at the time of application: Resume: limited to two pages, font no smaller than 10-point with margins no less than one inch on all sides; if you have federal experience, you must include the pay plan, series, and grade (e.g., NF-0343-05); see Resume Requirements for federal drafting tips. If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.) If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

How to apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any attempts to submit a longer document. The complete application package must be submitted by 11:59 PM (EST) on11/22/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13112509 It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to [email protected] to ensure proper consideration is given.

Other information

Salary is dependent on experience and/or education. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

What to expect next

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application. If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.