Product Safety Manager

Company Description

To be the leading producer of glass bottles and jars worldwide you need passion, commitment and innovation baked into the very fabric of a business and its people. For more than 120 years, our glass makers have honed their craft—channeling their creativity into more than 1,800 patents held today. When you join O-I you become part of that story.

O-I has more than a century of experience crafting pure, sustainable, brand-building glass packaging for many of the world’s best-known food and beverage brands. We are proud to provide high quality glass packaging for beer, wine, spirits, food, non-alcoholic beverages, cosmetics and pharmaceuticals. We are dedicated to make what matters to shape a healthier, more sustainable and more exciting world. We transform the industry to make glass more relevant and more accessible to more people. 

Job Description

The Product Safety Manager manages product safety for all containers produced in Americas North, ensuring products and processes meet regulatory and internal requirements. The role leads consumer complaint and fracture analysis, supports bottle injury litigation through expert analysis and testimony, and partners with Area Quality Managers on major complaint resolution, inventory containment, and product recalls.

 Working across design, manufacturing, customer support, Legal, and Global Quality, the position evaluates container quality and performance, maintains regulatory compliance documentation, and supports quality risk mitigation and continuous improvement.

The role also manages Assistant Product Safety Manager and/or Fracture Analysis Engineer activities and supports laboratory operations, technical training, and the development of Quality Development Program engineers.

Responsibilities: 

• Analyzes legal and non-legal consumer complaint samples.
• Provides expert testimony and analysis for O-I cases of bottle injury litigation.
• Assists with  the recruiting, hiring, training and professional development of the Project Engineers in the Quality Development Program.
• Provides documentation for customers regarding FDA and CFIA compliance and indemnification.
• Works with Area Quality Managers regarding major complaint resolution along with inventory containment including product recall.
• Works with Area Quality Managers to ensure satisfactory product performance and specifications. This may involve design evaluation, quality performance comparisons, competitive analysis and resolving customer issues.
• Reviews AOQ SOP’s for compliance with Legal, FDA, CFIA requirements.
• Participates in the microscopic analysis of samples from domestic and international production plants and customers for causes of dissatisfaction.
• Assists with the preparation of training materials for microscopic analysis for domestic and international personnel. 
• Participates on management teams regarding improving container quality and performance.
• Participates in the reviews of new mold designs issued by Container Engineering to identify potential quality issues that might arise from questionable design features.
• Participates on OINA New Product / Innovation Development Teams for Decorating and Glass Strengthening.
• Updates and maintains the OINA files at FDA and CIFA.
• Assists with the  AOQ Lab operations to ensure efficient lab processes.
• Managing activities of Assistant Product Safety Manager and/or Fracture Analysis Engineer.
• Participates in Quality Risk Audits and Quality Council activities to identify, assess, and mitigate quality risks and support continuous improvement.

Travel: up to 35% travel is required

Qualifications

• Bachelor’s degree in engineering, or equivalent experience
• 5+ years in related work (i.e. Assistant Product Safety Manager, Fracture Analysis Engineer, Assurance of Quality Department, Plant Operations, Category Quality Manager, Manager Quality Systems)
• Knowledge of glass container manufacturing, container design, fracture analysis, and microscopic examination techniques.
• Knowledge of FDA and CFIA requirements relevant to glass packaging and product safety, including compliance documentation and standard operating procedures.
• Experience investigating consumer complaints, assessing product safety risks, and supporting root cause analysis, corrective actions, inventory containment, and product recalls.
• Experience preparing technical reports and communicating analytical findings to customers, manufacturing teams, and Legal; experience supporting product liability investigations or expert testimony preferred.
• Experience managing technical personnel, supporting laboratory operations, and developing training materials and engineering talent.
• Strong analytical, problem-solving, and cross-functional collaboration skills, with the ability to interpret technical data and support quality risk audits and continuous improvement.

Additional Information

What we offer at O-I:

Salary Range:  The expected salary range for this position will be between $105,000 - $125,000, with a 10% STI. Actual pay will be adjusted based upon candidate experience and other job-related factors permitted by law.

O-I offers a very generous benefit package – some of the highlights are:

• Vacation time and paid holidays
• Health, dental, prescription and vision care coverage
• Generous insurance discounts with participation in Company wellness program
• Wellness incentive where you can earn money for your HSA or HRA
• Group life insurance
• Accidental death & dismemberment insurance
• Voluntary employee and dependent life insurance
• Parental leave benefits
• 401(k) retirement saving plans with defined contributions

All your information will be kept confidential according to EEO guidelines.

O-I is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category. 

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected].