SEC & ESG Reporting Manager

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

ServiceNow is looking for an SEC & ESG Reporting Manager who has a positive attitude, highly motivated to learn and grow within the organization with proven ability to thrive successfully in a fast-paced multi-task-oriented environment. This is a critical and high-profile position that will play a significant role in SEC & ESG reporting with a near-term focus on Corporate Sustainability Reporting Directive (CSRD)-readiness. This role will report to the Director, SEC & ESG Reporting.

What you get to do in this role: 

• Manage the SEC reporting process and ensure the financial statements are in compliance with US GAAP. This includes the filing of Form 10-Q, 10-K and 8-K (earnings release) with XBRL requirements.  
• Work closely with our ESG  teams, including sustainability reporting and environmental sustainability teams, as well as internal stakeholders on ESG regulatory reporting readiness and execution
• Support project management as it relates to the CSRD readiness-project and manage other regulatory ESG reporting requirements at the jurisdictional level
• Monitor, assess, and implement new accounting pronouncements applicable to the company and partner with stakeholders to analyze the impact
• Stay current on the evolving global ESG regulatory landscape (e.g., CSRD, TCFD, ISSB, GRI, SEC climate rules) and assess implications for the Company's reporting obligations
• Be a trusted business partner and advisor to various stakeholders within Accounting, Finance, Legal, Sustainability reporting, Environmental sustainability and other cross-functional teams
• Take initiative for process improvements to scale and optimize the financial and sustainability reporting process
• Support proxy filings through performance of quality assurance procedures
• Assist with the update of controls including assessing any control gaps and changes in processes
• Assist with global statutory reporting of international subsidiaries through coordination with external auditors in US and local offices for sustainability reporting
• Coordinate audit support with external auditors
• Support special projects and workflow process improvements

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• Been in a manager role with SEC reporting and earnings release experience
• Current understanding and involvement with existing ESG regulatory standards and regulations, with the willingness to independently research and the ability to read and interpret new ESG regulations as they emerge
• A strong team player with a positive, service-oriented attitude, able to work across highly cross-functional teams and articulate financial reporting concepts to other business stakeholder groups through the lens of ESG reporting
• Strong technical accounting background with a knowledge of US GAAP, SOX 404, SEC reporting standards, ESG reporting standards (CSRD, TCFD, ISSB, GRI, etc.) as well as experience with technical research
• Total experience of minimum 7 years with a minimum of 3~4 years of Big four public accounting experience and BS/BA degree in Finance or Accounting and CPA is required
• A proactive approach to problem identification and remediation solutions, and excellent written and oral communication skills, including the ability to interact and build relationships across all levels of the organization
• Ability to work independently, complete work timely, and work well as a team member
• Strong organization and problem-solving skills
• Ability to be flexible and work analytically in a problem-solving environment
• Meticulous and superior attention to detail
• Experience with Workiva and SAP

JV20

For positions in this location, we offer a base pay of $126,800 - $221,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.  

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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