Senior Product Designer, Conversational AI Platform

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.

We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that’s you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders

About the Role:

Remitly is looking for a Senior Product Designer to be a foundational partner on a zero to one team that’s building next-generation experiences across agentic AI platforms, messaging apps, and voice/chat interfaces, meeting our customers wherever they are.

As the Senior Product Designer, you’ll collaborate closely with a content partner, product managers, engineers, and researchers to define, design, and launch elegant, scalable, and human-centered conversational experiences. These initiatives will extend our features to conversational platforms like LLMs, WhatsApp, and other emerging channels, unlocking new, seamless ways for customers to get help and complete tasks beyond our core app. This role reports to the Product Design Director. You will be hybrid (3 days a week) in our Seattle office. #LI-Hybrid

You Will

• Manage the design process for your projects from end to end: Discovery and concept ideation, flows and wireframes, full-fidelity prototype designs, and other interaction design deliverables.
• Partner with content to design conversational experiences across multiple platforms, including agentic surfaces, messaging apps, and virtual assistants.
• Design and ship world-class experiences: You advocate for design in the planning & development process. You can create visually stunning interfaces that make emotional connections with users and communicate the brand. Champion cohesion and consistency to unite a growing family of products.
• Be the voice of our customer: Proactively bring empathy and the voice of our customer / user insights to the teammates with whom you work

You Have

• 7+ years of years of product design experience
• Strong portfolio showcasing thoughtfully designed, tested, and shipped experiences with depth and clarity.
• Experience driving important product direction, set goals, identify opportunities, and make customer-centric decisions.
• Experience designing and prototyping complex workflows with Figma, Invision or similar products; Expert-level knowledge of Figma

Our Benefits

• Flexible paid time off
• Health, dental, and vision benefits + 401k plan with company matching
• Company contributions to your HSA or FSA plan, if you choose one
• Employee Stock Purchase Plan (ESPP) available for eligible employees
• Continuing education benefits

Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer

Compensation Details. The starting base salary range for this position is typically $144,000-$180,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.