Senior Product Manager-Tech, AWS Field eXperiences

Are you looking for a unique opportunity to create a new global product from scratch? AWS is seeking an innovative, passionate, results-oriented leader to drive product management for an exciting new global solution. This is a confidential strategic initiative for AWS.

We are looking for an experienced Product Manager that thrives by creating high-bar product and engineering cultures. You will be a member of a team working on a game changing AWS offering that intersects highly scalable real-time software, front-end technologies, innovative user experience, machine learning, and analytics.

You will be responsible for driving the technical product roadmap, partnering with development and success teams to deliver new products. In this position, you’ll be an owner in innovating and delivering disruptive value to our customers, expanding customer adoption and usage growth, and raising the bar in ensuring we deliver the best possible experience. Specifically, we are looking for a Product Manager that has experience reporting and is comfortable taking raw data to produce reports in a business analytics tool.

We’re looking for a tenacious self-starter with a passion for engagement products, who can serve as a strong advocate for our customers. You should have strong writing skills, an ability to technically dive deep, work with development teams, and possess the desire to develop ideas independently in a fast-paced start-up environment. You must have a track record of understanding customer needs and delivering technology solutions to address those needs.

Come join a smart, innovative team that’s obsessed with serving its customers and is having fun doing so in a start-up-like environment!

Key job responsibilities

As a Senior Product Manager-Tech on the team, you will drive the product roadmap for next-generation agentic tools that revolutionize how AWS sellers work. You'll be responsible for building and orchestrating AI agents that collaborate seamlessly to automate administrative tasks—from prospecting and account planning to meeting preparation and opportunity management—enabling sellers to focus their time and energy on what they do best: building relationships and closing deals. Working cross-functionally with engineering, design, and field teams, you'll define product requirements, prioritize features, and deliver solutions that measurably reduce seller workload while improving sales effectiveness. Your work will directly impact thousands of sellers managing hundreds to thousands of accounts, with the goal of achieving significant time savings through intelligent automation and agentic workflows

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Basic Qualifications

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services

Preferred Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in building and driving adoption of new tools
• 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, Boston - 151,200.00 - 204,600.00 USD annually

USA, TX, Dallas - 151,200.00 - 204,600.00 USD annually

USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually