Senior Relationship Manager, Healthcare

Position Title

Senior Relationship Manager, Healthcare

Location

Nationwide, MI 48098

Job Summary

The Senior Relationship Manager will be responsible for new business client development nationwide within our Specialized Industries - Healthcare team. This includes seeking new clients and managing relationships in many areas within the Healthcare Industry, including but not limited to specialty physician portfolios, pharmaceutical, life science, laboratories, medical and dental services organizations, outpatient care centers, seniors housing & care, mental health, drug & rehab, hospitals, ambulatory surgery portfolios, medical equipment, manufacturing, distribution companies and other services and healthcare providers.

Job Responsibilities:

• Develop close relationships with clients and cross sell the various bank capabilities
• Develop prospects from current commercial clients, referral leads, and other sources
• In coordination with the Sponsor Finance team, develop and maintain relationships with private equity firms with healthcare practices.
• Cultivate relationships with other Bank’s Capital Markets / Syndications teams to enable participation opportunities in the various Healthcare industry sectors
• Responsible for the efficient and team-oriented service of clients including timely processing of operations such as opening of new accounts and funding of loans
• Manage and lead ongoing portfolio/asset management for all assigned credits to ensure compliance in all areas, including but not limited to, financial reporting, covenant compliance, timely payments, constant communication with the client and within the bank
• Asset management in conjunction with the portfolio management team and credit partners
• Uses independent judgement and discretion to make decisions based on a deep understanding and experience lending to the Healthcare industry.
• Responsible for group’s adherence to all bank policies and procedures; maintain compliance with established internal policies, and all applicable laws and regulations
• Performs special projects, and additional duties and responsibilities as required
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.  

Required Qualifications: 

• Education level required: High School Diploma or Equivalent
• Education level preferred: ​Undergraduate Degree (4 years or equivalent)​ in business, finance or related field. 
• Minimum experience required: ​10+ Years​ as a Healthcare Banking Relationship Manager
• Expert knowledge of commercial lending credit, underwriting and loan structuring skills. 
• Expert analytical skills to understand financial and cash flow analyses. 
• Highly developed negotiation skills in addition to excellent verbal and written communication skills. 
• Experience utilizing a calling strategy to actively call on prospects/clients and establish a personally-developed network of clients and potential clients to source deals through various centers of influence. 
• Computer proficiency in Microsoft Office applications including; Word and Excel. 
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results. 
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience. 
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
• Some travel may be required. 
• Physical demands (ADA): ​The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.​ 

Flagstar is an Equal Opportunity Employer - Vets/Disabled

We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

Pay Range

$140,781.75 - $239,461.00

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as appliable.