Senior Supervisor, Gas Technical Training

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.).  Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

This position develops and conducts technical training programs to ensure the safe and effective performance of the Gas Operations employees. Training incorporates both conceptual and hands-on instructional methods. Responsibilities would also include ensuring compliance with regulatory and company work rules and training requirements; ensuring training facility & student safety; participation in testing and evaluation of new tools, materials, and equipment; maintaining training material accuracy & relevancy; and conducting periodic safety audits on the training facility & activities.

The Senior Supervisor provides leadership, strategic direction, and operational oversight for training programs, personnel, facilities, and resources. This role serves as a key leader within the department, responsible for developing supervisory talent, driving continuous improvement, ensuring operational excellence, and representing department leadership in both internal and external settings. The Senior Supervisor exercises independent judgment, influences organizational outcomes, and assumes leadership responsibility during manager absences.

Key Responsibilities

• Make and authorize resource allocation decisions to effectively balance competing priorities and achieve departmental and organizational objectives.
• Provide strategic oversight of training facilities, equipment, fleet vehicles, and associated assets to ensure operational readiness and compliance.
• Manage and monitor departmental budgets, ensuring effective financial stewardship and alignment with business goals.
• Assume full leadership responsibility for department operations and decision-making in the absence of the manager.
• Partner with stakeholders across the organization to align training programs and workforce initiatives with business needs and strategic priorities.
• Ensure compliance with all applicable regulatory requirements, company policies, and safety standards.

Essential Functions:

• Works with field personnel and supervisors to analyze job tasks and current field performance to determine training needs and program content.
• Effectively implements training programs.
• Supervises, directs and instructs trainees during classroom, hands-on and on-the-job training assignments.
• Evaluates performance during training and follows up on students learning through field visits, observations and refresher training.
• Lead by example, promoting a culture of safety, inclusion, accountability, and operational excellence to both technical trainers and training supervisors.

• Identify opportunities for improvement and drive initiatives that enhance organizational performance and employee effectiveness.
• Provides updates and incorporates new procedures and revisions into training programs and reviews work with vendors, technical experts, engineers, field personnel to provide operational input into the selection and operation on new equipment and development of new construction standards.
   

Qualifications:

Technical Knowledge/Skills:   

• Requires knowledge of natural gas distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes. 
• Requires excellent communication skills, ability to present theory and concepts, as well as hands-on technical instruction with clarity, confidence and enthusiasm. 
• Requires leadership and coaching abilities. 
• Ability to use PC desktop applications (e.g. Microsoft Word & Excel). 
• Working knowledge of labor contracts.

Education:

• Requires a Bachelor’s Degree in Engineering, Business Administration, related discipline, or equivalent experience.

Experience:             

• Eight (8) or more years of experience in Natural Gas Distribution design and/or installation, servicing customers, and supervising employees.

Licenses & Certifications:     

• Valid Motor Vehicle Operator License is required.

Working Conditions:

This position is categorized as safety-sensitive for the purpose of drug testing. Successful applicants shall be subject to a pre-assignment drug test if the individual is currently in a non-safety sensitive position. As an employee in this position the individual shall be subject to random drug testing.

• Work is conducted outside, in varied conditions and terrain including adverse weather conditions, and in a normal office environment.  Work requires sitting, walking, standing, stair climbing, completion of paperwork, using a telephone and computer and attending meetings. 
• May work with computers for long periods of time during the day. 
• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

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Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:

$132,070.00-$146,740.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

EEO Statement:

Eversource Energy is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor