Senior Technical Program Manager, APO Tech Strategic Initiatives

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.

Amazon Web Services (AWS) is seeking an experienced Senior Technical Program Manager, APO Tech Strategic Initiatives to support the growth of our Partner Solutions Architecture teams. Successful technical program managers leverage their technical depth, management and leadership capabilities to pro-actively identify and manage risks, resolve issues and escalate where appropriate to drive a high bar. You will play an active role in building the future state of Partner recognition programs, creating technical content, training and implementation plans, along with driving cross-functional alignment with various AWS teams, partner stakeholders, and SMEs.

You will have have a proven track record in building and scaling successful technical programs for partners and internal stakeholders. You will have strong communication, product building and program management skills. You will also have experience and skills associated with building out and driving technical programs from scratch with success indicators built in, with an ability to look across corners.

As an effective programs leader, you will collaborate with partners to identify and remediate risks in their software solutions, and help them gain access to AWS partner benefits. You will track key performance indicators to help support the future state of each development workstream and ensure success. You will provide frequent program status updates to stakeholders and business leaders. You will also lead communications and strategic operational plans for the partner technical teams. You will be comfortable in a fast-paced, multi-tasked, high energy environment. You will be a creative and analytical problem solver who likes diving into data, with a passion for delivering results.

This role could involve up to 20% travel.

Key job responsibilities

• Develop and maintain AWS partner technical recognition programs, delivering an excellent Partner experience and enforcing a consistent technical bar across all reviews.
• Work with global Partner Solutions Architects (PSAs) in order to drive consistent mechanisms across all validations
• Implementing a mechanism for measuring Partner satisfaction, reporting and analyzing operational data to identify process defects, building ongoing enablement mechanisms to drive consistency and standardization across global teams.
• Automate processes and lead development efforts through automation work that increase output of the program, while maintaining quality.
• Own email campaigns, funding requests, partner recruitment efforts for the global program
• Develop a global program strategy, and deploy it with regional enablement and productivity leads
• Create effective communications and program roadmaps that align with regional and worldwide stakeholders
• Own documentation updates (internal and external), and serve as the primary point of contact for questions and escalations related to program operations.
• Implement feedback loops to continuously iterate on programmatic/ scale mechanisms that improve upon existing systems, services, and programs
• Work directly within AWS data lakes, and create real-time dashboards to report on program deliverables

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve

Basic Qualifications

• 5+ years of technical product or program management experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually