Customer Success Manager - Banking
Company websitegetapril.com (april, opens in new tab)
Base salary $120K to $150K
Employer-published annual base salary, USD. Advertised base range in New York City, NY
You apply on the employer's own site. Six Figure Work does not handle applications.
- LocationNew York City, NY
- WorkplaceHybrid
- Status at last checkSource accepting applications when checked
- Last checked (41 min ago) · observed since
About this job
About the role
april is on the lookout for a driven Customer Success Manager - Banking to play a pivotal role in our client relationships. In this role, you'll have the unique opportunity to work hands on with our partners and act as their main point of contact. You'll have the chance to onboard and walk partners through our cutting edge implementation process—establish strong relationships and align with their specific expectations. This team works hands on to ensure alignment on partner needs as well as addressing any challenges to ensure retention.
If you’re all that and looking to collaborate, quickly adapt, and grow professionally you should definitely consider applying to join us on our journey! Team members residing within the New York City metropolitan area must maintain a minimum on-site presence of three days per week.
Key responsibilities
Manage april’s most critical bank partnerships, with a focus on driving the execution of joint initiatives and launching new offerings to benefit april’s users
Build a best-in-class partner management model
Leverage industry knowledge to craft thoughtful partnership and product strategies
Navigate banks and issuers to execute deals supporting said strategy and help ensure proper execution
Gather inputs from and coordinate with internal cross-functional stakeholders (tax, product, engineering) on creation and execution of client strategy
Help find the right stakeholders that can champion april, educating them on our value proposition and executing deals that address their needs and support our strategy
Leverage significant industry experience to help our internal teams compose our holistic account management strategy
Experience
5+ YOE in Customer Success, Partner Management, Business Development, or a related role, ideally in the financial services industry (banks, credit unions, lenders, etc)
Exposure to the tax or accounting industry is a plus, but not required
A passion for product-centric environments and the ability to work effectively across teams with multiple dependencies
Analytical thinking with a knack for problem-solving and creating value for partners and end users
Strong communication and negotiation skills
The ability to learn quickly, adapt to a fast-paced environment, and contribute to operational success
A proactive mindset, with the drive to see projects through to completion
About april
april is the only embedded, year-round tax platform built to power smarter financial decisions. From filing to planning to onboarding, april’s white-labeled tools bring real-time tax intelligence into the platforms people already use, helping users understand the impact of every paycheck, equity transaction, or income shift, and stay on top of tax payments throughout the year. Built to handle even the most complex tax situations, april’s AI-powered tax engine ingests data directly from partner apps to deliver accurate outcomes in record time—making tax planning and filing more connected, contextual, and accessible than ever. With API-first infrastructure and seamless data integrations, april helps partners deliver more value, deepen loyalty, and turn taxes into a strategic edge—for their clients and their business.
Source: april on Ashby · View original posting (opens in new tab)
Pay in context
This role's base floor ($120,000) is above 23% of the 168 Customer Success & Support roles in New York listed on this site; 19 others list the same floor. Their median floor is $135,000; the middle half runs from $120,000 to $150,000.
Only jobs on this site count, and each one publishes a base salary of $100,000 or more, so this compares six-figure jobs with each other, not with the whole market. Computed Nov 8, 2026.
This listingCustomer Success Manager - Banking$120K to $150K
Compliance Analyst$125K to $140K
Solutions Consultant$130K to $150K
Enterprise Growth Manager$170K to $185K
Chart as a table
| Role | Published base |
|---|---|
| Customer Success Manager - Banking (this listing) | $120K - $150K |
| Compliance Analyst | $125K - $140K |
| Solutions Consultant | $130K - $150K |
| Enterprise Growth Manager | $170K - $185K |
Observed changes
- Began meeting the published-salary criteria
- First observed on the employer's board
- Observed since
- Employer-stated posting date
- 2026-06-16
Where this pay comes from
Location as the employer wrote it: New York City
USD 120,000 – 150,000 · 1 YEAR · Salary
- Method
- Structured pay field published by the employer
- Checked
- Rule set
- us-base-v2
The employer's job board publishes this pay as a dedicated data field. We read the field directly; no interpretation was needed.
What we verified
- The pay figures come from the employer's own listing, quoted exactly above.
- The pay is an annual base salary in US dollars with a minimum of at least $100,000.
- The role was publicly listed on the employer's job board when last checked.
We do not verify what the employer will actually offer, whether the employer is still recruiting for the role, or anything beyond what the employer published. Full methodology.