Director of Application Management
Company websitenortheastern.edu (Northeastern University, opens in new tab)
Base salary $113,865 to $165,105
Employer-published annual base salary, USD. Advertised base range in Boston, MA
You apply on the employer's own site. Six Figure Work does not handle applications.
- LocationBoston, MA
- WorkplaceWorkplace not stated
- Status at last checkSource accepting applications when checked
- Last checked (40 min ago) · observed since
About this job
About the Opportunity
Job Summary
The Director of Application Management provides strategic leadership, governance, and continuous improvement for Advancement's technology applications and platforms. Reporting to the Vice President of Advancement Resources, the Director serves as Product Owner for Advancement applications, translating business needs into technology solutions that enable fundraising, engagement, stewardship, and operational effectiveness. The role oversees the Advancement technology roadmap and application portfolio, serves as the primary liaison between Advancement and Information Technology Services (ITS), and leads the Application Management team. The Director collaborates with stakeholders across Advancement, ITS, external vendors, and university partners to deliver scalable, sustainable solutions that align technology investments with Advancement priorities, strengthen business processes, improve user experience, and maximize the value of enterprise platforms.
Minimum & Preferred Qualifications
Required Qualifications
• Bachelor's degree required.
• Seven or more years of experience in advancement technology, CRM administration, enterprise application management, business systems, or a related field.
• Experience managing enterprise applications and technology projects.
• Demonstrated ability to translate business requirements into technology solutions.
• Experience supervising professional staff and managing competing priorities.
• Strong understanding of CRM systems, application governance, and software lifecycle management.
Preferred Qualifications
• Master's degree preferred.
• Experience in higher education advancement or nonprofit fundraising environments.
• Experience with Salesforce, Marketing Cloud, Experience Cloud, Cvent, Shopify, or similar engagement platforms.
• Experience working with Agile methodologies, product ownership, or technology governance frameworks.
• Experience partnering with central IT organizations and external vendors.
Key Responsibilities & Accountabilities
Advancement Technology Strategy & Roadmap Management
Lead the development and execution of the Advancement technology roadmap. Establish priorities for system enhancements, evaluate technology opportunities, and ensure applications support fundraising, engagement, stewardship, and operational goals. Partner with Advancement leadership to align technology investments with organizational strategy.
Product Ownership & Application Governance
Serve as Product Owner for Advancement applications. Establish governance processes for intake, prioritization, and evaluation of enhancement requests. Manage application portfolios and ensure technology solutions align with business requirements, user needs, and institutional standards.
Project Management & Technology Delivery
Oversee application enhancement projects and technology initiatives from planning through implementation. Coordinate resources, timelines, testing, training, and stakeholder communications. Monitor project outcomes and ensure successful adoption of new capabilities.
Partnership with ITS & Technology Vendors
Serve as the primary liaison between Advancement and ITS. Translate Advancement business needs into technical requirements and advocate for Advancement priorities. Coordinate with developers, architects, and vendors to ensure effective delivery of technology solutions.
Team Leadership & User Experience Optimization
Provide leadership and direction to Application Management staff. Foster a service-oriented culture focused on continuous improvement, user adoption, and operational excellence. Monitor application performance and identify opportunities to improve user experience and efficiency.
Key Competencies
• Expertise in CRM, advancement technology, and enterprise application management
• Strong product management and project prioritization capabilities
• Ability to balance business needs, user experience, and technical constraints
• Effective collaboration with IT, vendors, and business stakeholders
• Strategic planning and technology governance
• Change management and stakeholder engagement
• Leadership and team development
Supervision
Directly supervises:
• Salesforce and Marketing Cloud Associate Director
• Business Systems Analyst
• Additional Application Management staff as assigned
Position Type
Information TechnologyAdditional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Compensation Grade/Pay Type:
113SExpected Hiring Range:
$113,865.00 - $165,105.00With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.
Source: Northeastern University on Workday · View original posting (opens in new tab)
Pay in context
This role's base floor ($113,865) is above 9% of the 183 Product roles in Massachusetts listed on this site. Their median floor is $141,000; the middle half runs from $120,000 to $170,000.
Only jobs on this site count, and each one publishes a base salary of $100,000 or more, so this compares six-figure jobs with each other, not with the whole market. Computed Nov 8, 2026.
This listingDirector of Application Management$113,865 to $165,105
Distinguished Research Fellow, Khoury College of Computer Sciences$113,865 to $165,105
Principal Research Scientist$113,865 to $165,105
Director of Major Gifts - Khoury College$113,865 to $165,105
Senior Research Scientist$113,865 to $165,105
Snowflake Developer$113,865 to $165,105
Assistant Director, Digital Enablement$113,865 to $165,105
Chart as a table
| Role | Published base |
|---|---|
| Director of Application Management (this listing) | $113,865 - $165,105 |
| Distinguished Research Fellow, Khoury College of Computer Sciences | $113,865 - $165,105 |
| Principal Research Scientist | $113,865 - $165,105 |
| Director of Major Gifts - Khoury College | $113,865 - $165,105 |
| Senior Research Scientist | $113,865 - $165,105 |
| Snowflake Developer | $113,865 - $165,105 |
| Assistant Director, Digital Enablement | $113,865 - $165,105 |
Observed changes
- First observed on the employer's board
- Began meeting the published-salary criteria
- Observed since
- Employer-stated posting date
- 2026-11-04
Where this pay comes from
Location as the employer wrote it: Boston, MA (Main Campus)
$113,865.00 - $165,105.00
- Method
- Employer text, read with fixed rules and re-verified
- Checked
- Rule set
- us-base-v2
The pay passage appears in the employer's own job text. Fixed, deterministic rules located it, and the passage below was checked against the stored copy of the posting.
What we verified
- The pay figures come from the employer's own listing, quoted exactly above.
- The pay is an annual base salary in US dollars with a minimum of at least $100,000.
- The role was publicly listed on the employer's job board when last checked.
We do not verify what the employer will actually offer, whether the employer is still recruiting for the role, or anything beyond what the employer published. Full methodology.