Senior Technical Infrastructure Program Manager, Infrastructure Capacity Management

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion

Are you passionate about shaping the future of cloud computing? Join AWS Infrastructure Services where you'll drive innovative solutions for global supply chain challenges while ensuring millions of customers have reliable access to cloud services. Your strategic vision will help transform how we deliver and scale cloud infrastructure worldwide.

Key job responsibilities

• Design and implement programs to optimize supply chain operations
• Develop thoughtful solutions for complex infrastructure challenges
• Coordinate program execution across multiple teams
• Evaluate and communicate program outcomes and impact
• Build consensus and share insights with stakeholders
• End-to-end ownership on capacity delivery

A day in the life

You'll begin your day connecting with international teams to align on supply chain priorities. Throughout the day, you'll analyze supply chain data, identify trends, and create recommendations for process improvements. You'll facilitate collaborative sessions with partners to develop innovative solutions and participate in strategic planning discussions that influence our global infrastructure growth.

About the team

We are the foundation of AWS, responsible for the design, planning, and operation of global infrastructure that powers cloud computing. Our collaborative team includes engineers, supply chain specialists, security experts, and operations professionals working together to support data centers and equipment that enable continuous innovation. We foster an inclusive environment where diverse perspectives drive creative solutions.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• Experience with program management spanning planning, execution and project delivery
• Experience using data and metrics to determine and drive improvements
• Experience in operational logistics/supply chain, manufacturing, transportation, general management or an engineering role
• 5+ years of experience in technical program management, delivering cross-functional infrastructure or supply chain programs end-to-end

Preferred Qualifications

• Bachelor's degree or equivalent in a related technical field
• Experience in data center engineering or operations, or experience in construction or project management
• Experience driving improvement programs in the operations, engineering and support fields
• Experience working with Excel, reporting tools, and large-scale data mining tools, such as Power BI, Python, SQL, or Tableau, or experience making strategic business decisions and managing internal relationships

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually