Software Engineer, VOD

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

The Media Group at NBCU supports a powerhouse collection of consumer-first brands including Peacock, NBC, Bravo, NBC Sports, and NBCU International. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive.

The VOD Engineering team is looking for a Software Engineer to join our engineering team responsible for building and supporting business critical video workflows, systems, and video-related cloud solutions.

What the VOD Workflows team does

• The Video on Demand (VOD) Workflows team is responsible for the automated media pipeline delivering VOD content to NBCUniversal’s streaming platforms
• Troubleshoots issues arising in the VOD workflow and during VOD Playback.
• Configures encoding of video, audio, and subtitles for delivery across various platforms/devices.
• Research new technologies and innovations in the stream media industry for use in our system
• Collaborates with Operations, Player, and Client teams to drive innovation and improvements in video delivery.

Role Responsibilities

• Design, build, deploy, and support an automated, highly resilient VOD workflow system that delivers content to NBCU streaming platforms, with attention to scalability, reliability, and maintainability.
• Partner with Product Owners to turn requirements and models into specifications, technical designs, and testable implementation plans for premium audio and video experiences.
• Design software and system interfaces, including APIs and data contracts, that support a large agile program and rapid development cycles.
• Design and evolve agentic workflows, including tool integration, orchestration, guardrails, observability, and human-in-the-loop controls, that improve media processing and engineering operations.
• Manage and maintain cloud-based content delivery and services, primarily on AWS.
• Work with vendors and the Media Engineering team to define clear requirements, deploy media-processing changes, and identify and resolve defects.
• Work independently and collaboratively, with transparency, autonomy, and a commitment to quality in assignments of every size.
• Continuously learn, improve, and optimize processes and ways of working, and help foster an inclusive team culture in which engineers from diverse backgrounds can grow.

Qualifications

• Bachelor’s degree or equivalent practical experience in Computer Science, Information Technology, or a related field
• 3–5 years of software development experience with streaming media, VOD or other media-processing workflows, or comparable ETL/workflow systems
• Proficiency in Go; Python experience is preferred
• Experience with web technologies, digital video workflows and operations, and video technology development
• Applied experience designing and building cloud-based systems, particularly on AWS
• Strong software design skills, including system decomposition, API and data-contract design, scalability, reliability, and maintainability
• Experience with specification-driven development, translating requirements and technical designs into testable implementation plans
• Hands-on experience building AI agents and agentic workflows, including tool integration, orchestration, guardrails, observability, and human-in-the-loop controls, is highly preferred.
• Experience designing agentic workflows, including tool integration, orchestration, guardrails, observability, and human-in-the-loop controls
• Understanding of Agile and Scrum principles and the ability to contribute effectively within a large development program and rapid delivery cycles
• Strong quantitative, analytical, problem-solving, debugging, and decision-making skills
• Ability to work autonomously while maintaining an open, collaborative approach
• Commitment to quality and attention to detail in assignments of every size
• Interest in fostering an inclusive team culture in which engineers from diverse backgrounds can grow
• Demonstrates transparency, selflessness, and authenticity in communication and collaboration

Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. 

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $105,000 - $145,000.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].