Sr. Program Manager, Seller Fulfilment Services
Company websiteamazon.com (Amazon, opens in new tab)
Base salary $115,600 to $160,000
Employer-published annual base salary, USD. Advertised base range in Seattle, WA
You apply on the employer's own site. Six Figure Work does not handle applications.
- LocationSeattle, WA
- WorkplaceWorkplace not stated
- Status at last checkSource accepting applications when checked
- Last checked (48 min ago) · observed since
About this job
Come and join the WW Seller Fulfilment Services (SFS) Team! At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver orders.
Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible.
To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new programs and services. You will help with the adoption of these new services and tools as a critical member of the WW SFS Team.
Key job responsibilities
Identify, design, develop, implement and execute new and existing programs, processes, policies, goals and solutions to increase adoption of fulfillment solution that enhance the overall customer experience.
Drive development efforts and manage priorities for program completion, including operational solutions.
Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate engineering solutions.
Develop system requirements to streamline and simplify tools used to manage and enhance the operational productivity, accuracy and effectiveness when helping deliver performance to customers.
Evaluate effectiveness of current and/or future fulfillment channel performance.
Collaborate with other teams/departments to integrate with business systems and processes.
Resolve problems concerning transportation, logistics systems, supply chain and fulfillment programs and operations.
Maintain metrics, reports, and process documentation to monitor and analyze delivery performance and key business performance indicators.
Manage cross-functional teams and/or third party-vendors for implementation of project/program requirements.
Basic Qualifications
- 5+ years of program or project management experience
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- Knowledge of general AI tools
- Experience in complex problem solving, and working in a tight schedule environment
- 5+ years of working cross functionally with tech and non-tech teams experience
- Experience with Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Preferred Qualifications
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- 2+ years of driving process improvements experience
- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually
Source: Amazon · View original posting (opens in new tab)
Pay in context
This role's base floor ($115,600) is above 9% of the 350 Program & Project Management roles in Washington listed on this site; 49 others list the same floor. Their median floor is $145,188; the middle half runs from $119,300 to $148,700.
Only jobs on this site count, and each one publishes a base salary of $100,000 or more, so this compares six-figure jobs with each other, not with the whole market. Computed Nov 7, 2026.
This listingSr. Program Manager, Seller Fulfilment Services$115,600 to $160,000
Support Engr III AMZ23032.3$114,899 to $130,700
Supply Chain Mgr II - AMZ27595.1$114,608 to $128,600
Sr. Supply Chain Manager, Capacity Planning$115,400 to $160,000
Sr. Forecasting Manager, Amazon Customer Service$115,400 to $160,000
Sr. Supply Chain Manager, AMZL Topology Planning$115,400 to $160,000
Sr. Supply Chain Manager, Emerging Countries Last Mile Topology Planning$115,400 to $160,000
Chart as a table
| Role | Published base |
|---|---|
| Sr. Program Manager, Seller Fulfilment Services (this listing) | $115,600 - $160,000 |
| Support Engr III AMZ23032.3 | $114,899 - $130,700 |
| Supply Chain Mgr II - AMZ27595.1 | $114,608 - $128,600 |
| Sr. Supply Chain Manager, Capacity Planning | $115,400 - $160,000 |
| Sr. Forecasting Manager, Amazon Customer Service | $115,400 - $160,000 |
| Sr. Supply Chain Manager, AMZL Topology Planning | $115,400 - $160,000 |
| Sr. Supply Chain Manager, Emerging Countries Last Mile Topology Planning | $115,400 - $160,000 |
Observed changes
- Began meeting the published-salary criteria
- First observed on the employer's board
- Observed since
- Employer-stated posting date
- 2026-10-16
Where this pay comes from
Location as the employer wrote it: US, WA, Seattle
USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually
- Method
- Employer text, read with fixed rules and re-verified
- Checked
- Rule set
- us-base-v2
The pay passage appears in the employer's own job text. Fixed, deterministic rules located it, and the passage below was checked against the stored copy of the posting.
What we verified
- The pay figures come from the employer's own listing, quoted exactly above.
- The pay is an annual base salary in US dollars with a minimum of at least $100,000.
- The role was publicly listed on the employer's job board when last checked.
We do not verify what the employer will actually offer, whether the employer is still recruiting for the role, or anything beyond what the employer published. Full methodology.