Support Engineer III-Ext - AMZ10449041
Company websiteaws.org (AWS, opens in new tab)
Base salary $121,000 to $163,700
Employer-published annual base salary, USD. Advertised base range in Portland, OR
You apply on the employer's own site. Six Figure Work does not handle applications.
- LocationPortland, OR
- WorkplaceWorkplace not stated
- Status at last checkSource accepting applications when checked
- Last checked (57 min ago) · observed since
About this job
MULTIPLE POSITIONS AVAILABLE
Employer: AMAZON WEB SERVICES, INC.
Offered Position: Support Engineer III-Ext
Job Location: Portland, Oregon
Job Number: AMZ10449041
Position Responsibilities:
Provide technical support, including fielding and handling customer issues via phone, chat, and email. Apply advanced troubleshooting techniques to provide unique solutions for critical, highly complex, customer problems that span multiple AWS services. Work with development teams to establish and improve end-to-end service support. Drive customer communication during critical events. Write tutorials, how-to videos, and other technical articles for the AWS customer community and internal training. Assist customers on a wide variety of topics, including AWS cloud architecture, migration and troubleshooting complex performance issues. Mentor junior support engineers.
Position Requirements:
Bachelor's degree or foreign equivalent degree in Computer Science, Information Science, Information Technology, Engineering, Mathematics, Physics, or a related field and one year of experience in the job offered or a related occupation. Employer will accept three years of experience in the job offered or a related occupation as equivalent to a bachelor's degree and one year of experience. Must have one year of experience in the following skill(s): (1) Linux or Windows systems administration; and (2) at least one of the following: (i.) database administration in MySQL, Oracle, PostgreSQL, MS-SQL, or MariaDB; (ii.) working with one of the following NoSQL technologies (DynamoDB, Redis, MongoDB, or Cassandra), and ETL tools in managing data workflow jobs; (iii.) Network administration (DNS, TCP/IP, BGP, Load Balancing, software-based IPSEC, SSL-based VPN solutions), and Virtualization (Hypervisors, VMware, or Xen); (iv.) working with one of the following programming languages (C++, Java, C#, .NET, Node.js, PHP, Python, or Ruby); or (v.) Chef/Puppet experience or DevOps back-ground and demonstrated knowledge of Git, Perforce, SVN, or TFVC.
Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
40 hours / week, 8:00am-5:00pm, Salary Range $121,000/year to $163,700/year.
Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:
https://www.aboutamazon.com/workplace/employee-benefits.#0000
Basic Qualifications
Position Requirements:
Bachelor's degree or foreign equivalent degree in Computer Science, Information Science, Information Technology, Engineering, Mathematics, Physics, or a related field and one year of experience in the job offered or a related occupation. Employer will accept three years of experience in the job offered or a related occupation as equivalent to a bachelor's degree and one year of experience. Must have one year of experience in the following skill(s): (1) Linux or Windows systems administration; and (2) at least one of the following: (i.) database administration in MySQL, Oracle, PostgreSQL, MS-SQL, or MariaDB; (ii.) working with one of the following NoSQL technologies (DynamoDB, Redis, MongoDB, or Cassandra), and ETL tools in managing data workflow jobs; (iii.) Network administration (DNS, TCP/IP, BGP, Load Balancing, software-based IPSEC, SSL-based VPN solutions), and Virtualization (Hypervisors, VMware, or Xen); (iv.) working with one of the following programming languages (C++, Java, C#, .NET, Node.js, PHP, Python, or Ruby); or (v.) Chef/Puppet experience or DevOps back-ground and demonstrated knowledge of Git, Perforce, SVN, or TFVC.#0000
Preferred Qualifications
Please see job description and the position requirements above.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Source: AWS · View original posting (opens in new tab)
Pay in context
This role's base floor ($121,000) is above 36% of the 660 Customer Success & Support roles nationwide listed on this site; 3 others list the same floor. Their median floor is $132,000; the middle half runs from $115,000 to $151,200.
Only jobs on this site count, and each one publishes a base salary of $100,000 or more, so this compares six-figure jobs with each other, not with the whole market. Computed Nov 7, 2026.
This listingSupport Engineer III-Ext - AMZ10449041$121,000 to $163,700
Contract Security Lead, US Amazon Dedicated Cloud$119,300 to $208,900
Sr. Global Trade Compliance Manager, AWS Compliance & Security Assurance$119,300 to $208,900
Product MKTG Tech II - AMZ23819.4$118,600 to $160,000
Technical Product Marketing Manager, AWS Databases, Databases PMMT$118,600 to $160,000
Technical Training Specialist, Global Learning, Trust & Safety, Amazon Web Services$118,200 to $160,000
Lab Development Engineer, Dedicated Cloud Training$118,200 to $160,000
Chart as a table
| Role | Published base |
|---|---|
| Support Engineer III-Ext - AMZ10449041 (this listing) | $121,000 - $163,700 |
| Contract Security Lead, US Amazon Dedicated Cloud | $119,300 - $208,900 |
| Sr. Global Trade Compliance Manager, AWS Compliance & Security Assurance | $119,300 - $208,900 |
| Product MKTG Tech II - AMZ23819.4 | $118,600 - $160,000 |
| Technical Product Marketing Manager, AWS Databases, Databases PMMT | $118,600 - $160,000 |
| Technical Training Specialist, Global Learning, Trust & Safety, Amazon Web Services | $118,200 - $160,000 |
| Lab Development Engineer, Dedicated Cloud Training | $118,200 - $160,000 |
Observed changes
- First observed on the employer's board
- Began meeting the published-salary criteria
- Observed since
- Employer-stated posting date
- 2026-10-13
Where this pay comes from
Location as the employer wrote it: US, OR, Portland
40 hours / week, 8:00am-5:00pm, Salary Range $121,000/year to $163,700/year.
- Method
- Employer text, read with fixed rules and re-verified
- Checked
- Rule set
- us-base-v2
The pay passage appears in the employer's own job text. Fixed, deterministic rules located it, and the passage below was checked against the stored copy of the posting.
What we verified
- The pay figures come from the employer's own listing, quoted exactly above.
- The pay is an annual base salary in US dollars with a minimum of at least $100,000.
- The role was publicly listed on the employer's job board when last checked.
We do not verify what the employer will actually offer, whether the employer is still recruiting for the role, or anything beyond what the employer published. Full methodology.