Center Account Manager, Northwest (Cystic Fibrosis)

Job Description

General Summary:

This role will cover a territory including primarily Northern California and Oregon, and some CF centers / hospitals in Reno, NV and Alaska.

The Center Account Manager (CAM) will be responsible for achieving and maximizing territory sales goals by developing a strategic business plan, communicating thorough disease and product knowledge to healthcare professional customers (HCP’s), and utilizing effective and appropriate selling strategies. This role must understand market dynamics in a rare, complex disease state, demonstrate excellent judgment, and be motivated by the desire to improve patients' lives. This role will work cross-functionally within the sales/marketing team and compliantly across the entire organization (Managed Markets, Specialty Pharmacy, Patient Services, Medical, HR, Legal, Regulatory and Compliance teams).

Key Duties and Responsibilities:

• Promotes safe and effective use of Vertex products, in accordance with the product label and with company training and policies
• Provides relevant disease state and on-label product information
• Interacts with Cystic Fibrosis stakeholders in assigned geography
• Responsible for individual performance at the territory level and contribute to area and national team performance
• Demonstrated passion for improving Cystic Fibrosis patient care delivery and strong customer orientation and insight
• Ensures appropriate and targeted resource allocation to meet customer needs with a focus on compliance
• Stays current on the Cystic Fibrosis environment; knowledge of disease, key accounts, reimbursement, and barriers to optimal care
• Responsible for managing tactical business plan, including promotional activities for customers; budget and travel expenses
• Works collaboratively across functional areas to achieve common goals and address challenges
• Attends and participates in meetings, and take on projects and other duties, as requested by management.
• Exercises sound judgment and adheres to relevant regulatory and compliance guidelines and company policies

Knowledge and Skills:

• Valid driver’s license, in good standing
• Ability to travel up to 50%, including evenings and weekends as needed
• Ability to understand and communicate complex clinical disease/products
• Utilizes a consultative and clinical sales approach
• Strong interpersonal, verbal and written communication skills
• Ability to excel in an innovative environment; takes initiative, and has a strong work ethic
• Demonstrates passion for improving CF patient care, strong customer orientation and insight
• Demonstrates team-based skills and can work cross functionally
• Embraces continuous learning/seeks knowledge, and new technologies, and approaches
• Demonstration of Vertex CAM core competencies; Clinical Acumen, Selling Skills, Business Acumen, and Customer Relationships
• Mastery of the disease state and all clinical data
• Mastery of all core sales competencies
• Mastery with knowledge of CF Center business and Payer landscape
• Mastery of customer relationships and consistently viewed as a trusted partner with HCP’s
• Exemplifies business integrity, ethical behavior and Vertex Values
• Documented history of sales success (rankings, awards, annual evaluations, etc.)

Education and Experience:

• Bachelor's degree
• Typically requires 5 years of field sales experience in Pharmaceutical Industry and experience in Cystic Fibrosis, rare disease, or other biotech/specialty markets, or the equivalent combination of education and experience

At Vertex, we embrace continuous learning and encourage employees to stay informed on advances in AI, technology, automation, and industry trends. We seek talent who bring an external perspective, demonstrate curiosity and sound judgment, and thoughtfully adopt new capabilities that improve decision-making, drive innovation, increase efficiency, and help deliver better outcomes for patients.

Pay Range:

$122,400 - $183,600

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations.  From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [email protected]