Technical Program Manager, Availability Serviceability Team
Company websiteamazon.com (Amazon, opens in new tab)
Base salary $127,100 to $172,000
Employer-published annual base salary, USD. Advertised base range in Seattle, WA +1 more
You apply on the employer's own site. Six Figure Work does not handle applications.
- LocationSeattle, WA +1 more
- WorkplaceWorkplace not stated
- Status at last checkSource accepting applications when checked
- Last checked (9 min ago) · observed since
All places named
- Seattle, WA
- Herndon, VA
About this job
The AWS Data Center Availability Serviceability team works with hundreds of AWS data centers globally to deliver the highest quality and lowest cost availability, capacity, and scaling results for our customers. We standardize operations globally by delivering tools, policy, processes, and procedures to our internal teams.
Serviceability is the ability to maintain, repair, and manage infrastructure assets efficiently throughout their lifecycle -- encompassing maintenance standards, spares management, training and certifications, operational readiness, and the systematic use of data and automation to prevent disruptions and drive continuous improvement.
We are seeking a Technical Program Manager to support serviceability for liquid cooling infrastructure in AWS data centers. Liquid cooling is a new and fast-growing technology that supports the next generation of high-density compute, including AI and machine learning workloads. This role will define how liquid-cooled equipment is maintained, serviced and kept ready to operate as we scale from early deployments to a global fleet.
What you will do:
You will support the serviceability program for liquid cooling across the AWS fleet. You will write and maintain preventive maintenance (PM) guidelines for liquid cooling components, such as coolant distribution, heat exchange and fluid management systems. You will build these guidelines with Operations, Data Center Engineering Operations (DCEO) and equipment vendors. You will partner with Finance on labor analyses that turn maintenance needs into staffing plans. You will work with Field Engineering to lead root cause analyses on maintenance and equipment findings, and you will make sure the lessons feed back into PM standards and procedures. You will work with Operations and site teams to build operational readiness plans for new liquid-cooled sites, then track readiness so every site is ready to operate safely and reliably from day one. You will also run field trials and stakeholder workshops to check procedures, collect feedback and drive continuous improvement.
Key job responsibilities
Own the execution and success metrics for liquid cooling serviceability across the global fleet
Write and maintain PM guidelines for liquid cooling components, working with Operations, DCEO and vendors
Conduct labor analyses with Finance to support annual and long-range staffing plans
Lead root cause analyses with Field Engineering on maintenance and equipment findings, and drive corrective actions into standards
Build operational readiness plans with Operations and site teams, and track readiness as new sites deploy
Run field trials and stakeholder workshops to validate procedures and collect operational feedback
Build mechanisms that keep serviceability standards current as the fleet grows and new equipment and vendors are introduced
Use data and metrics to measure program health, prioritize effort and report progress
Write narratives (one to six pages) and present to Director-level leadership
Travel up to 10–15%
Basic Qualifications
- Bachelor's degree in mechanical engineering or equivalent
- 3+ years of technical product or program management experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing serviceability/maintenance programs
Preferred Qualifications
- Experience working with data center engineering teams
- Knowledge of data center infrastructure design, operations, or delivery
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Herndon - 127,100.00 - 172,000.00 USD annually
USA, WA, Seattle - 127,100.00 - 172,000.00 USD annually
Source: Amazon · View original posting (opens in new tab)
Pay in context
This role's base floor ($127,100) is above 31% of the 346 Program & Project Management roles in Washington listed on this site; 17 others list the same floor. Their median floor is $145,307; the middle half runs from $117,300 to $148,700.
Only jobs on this site count, and each one publishes a base salary of $100,000 or more, so this compares six-figure jobs with each other, not with the whole market. Computed Nov 6, 2026.
This listingTechnical Program Manager, Availability Serviceability Team$127,100 to $172,000
Technical Program Manager, Global Procurement Technology$127,100 to $172,000
Tech Infra Program Manager, Infrastructure Capacity Management ,CDR Execution$127,100 to $171,900
Data Center Capacity Planning TIPM, Capacity Delivery Planning$127,100 to $171,900
Technical Program Manager, CS Security$127,100 to $172,000
Air Program Manager, AWS Environmental$127,100 to $171,900
Infrastructure TPM, Infra Capacity Delivery$127,100 to $171,900
Chart as a table
| Role | Published base |
|---|---|
| Technical Program Manager, Availability Serviceability Team (this listing) | $127,100 - $172,000 |
| Technical Program Manager, Global Procurement Technology | $127,100 - $172,000 |
| Tech Infra Program Manager, Infrastructure Capacity Management ,CDR Execution | $127,100 - $171,900 |
| Data Center Capacity Planning TIPM, Capacity Delivery Planning | $127,100 - $171,900 |
| Technical Program Manager, CS Security | $127,100 - $172,000 |
| Air Program Manager, AWS Environmental | $127,100 - $171,900 |
| Infrastructure TPM, Infra Capacity Delivery | $127,100 - $171,900 |
Observed changes
- First observed on the employer's board
- Began meeting the published-salary criteria
- Observed since
- Employer-stated posting date
- 2026-10-21
Where this pay comes from
Location as the employer wrote it: US, WA, Seattle • US, VA, Herndon
USA, VA, Herndon - 127,100.00 - 172,000.00 USD annually
- Method
- Employer text, read with fixed rules and re-verified
- Checked
- Rule set
- us-base-v2
The pay passage appears in the employer's own job text. Fixed, deterministic rules located it, and the passage below was checked against the stored copy of the posting.
What we verified
- The pay figures come from the employer's own listing, quoted exactly above.
- The pay is an annual base salary in US dollars with a minimum of at least $100,000.
- The role was publicly listed on the employer's job board when last checked.
We do not verify what the employer will actually offer, whether the employer is still recruiting for the role, or anything beyond what the employer published. Full methodology.