Trade Operations Manager - Johnson & Johnson Health Care Systems Inc

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Commercial and Trade Relations Strategy

Job Category:

Professional

All Job Posting Locations:

Titusville, New Jersey, United States of America

Job Description:

Johnson & Johnson Health Care Systems Inc. (Strategic Customer Group) is recruiting for a Trade Operations Manager to be based in the Titusville, NJ office location.

Johnson & Johnson Health Care Systems Inc. provides account management, contracting and customer support services to key health care customers, including hospital systems and group purchasing organizations, health plans, pharmacy benefit managers, and government health care institutions

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

The Manager Trade Operations is accountable to effectively lead and collaborate with multi-disciplinary business partners including but not limited to brand, supply chain, customer facing Specialty Pharmacy and Trade distribution directors, Institutional Business Group, JOM, Medical Information, finance, legal, and other SCG functional areas. The position will primarily focus on the management of all Trade Operations functions for the assigned Therapeutic Areas. The focus will be on working with internal and external business partners to ensure that the Trade Operations responsibilities for approved distribution models are implemented and operating in compliance with all internal processes and FDA approvals and guidelines.

Key Responsibilities:

• Provides outstanding leadership for all key activities for product launches, pricing updates, divestitures, discontinuations, recalls, loss of exclusivity, clinical trial requests, pharmacy compendia, NDC, packaging and shipper change communications.
• Point of contact for product availability inquiries from the direct and indirect Janssen Customer facing and brand teams
• Partners with JOM & Supply Chain to support products with analytics, inventory monitoring, and order management processes for key brands.
• Prioritizes appropriate product days of supply with Finance and Channel Operations.
• Plan, adjust, prioritize and implement strategies to achieve results.
• Interpret large amounts of sophisticated and conflicting information from multiple sources and make timely and effective decisions.

Additional responsibilities include the following:

• Cross-functional partnership: Works with Program owners, HCC, Privacy, Law Department, Finance, Pharmacovigilance, Commercial Excellence, Safety Services, CSC, Procurement, Brand Teams and vendors to ensure a smooth implementation of channel strategies
• Deliver outstanding project management and clear communication between delivery model service providers and internal subject matter experts
• Demonstrates conviction, proactivity and persistence when influencing others and overcoming resistance
• Build clear and concise communications and presentations using approaches that highlight the most pertinent information for key business partners and customers to initiate appropriate and timely execution
• Interpret results of data analysis and understand business implications

Qualifications

Education:

• Bachelor’s Degree is required, MBA preferred

Experience and Skills:

Required:

• 3-5 years healthcare or relevant business experience required
• Ability to work with ambiguity while establishing structure and process standards is required
• Ability to lead teams and drive consensus is required
• Demonstrated project management skills is required
• A working knowledge of product distribution process, marketing, sales, and pricing is required
• Excellent verbal and written communication skills required

Preferred:

• Demonstrated Intellectual Curiosity; with an appetite for learning more about the health care marketplace and how it impacts the pharmaceutical industry
• Demonstrated Business Acumen; understanding of the health care marketplace, the competitive position of our products, and the process by which patients gain access to our products
• Ability to balance multiple priorities and make decisions in an ambiguous environment
• Critical Thinking: ability to use industry knowledge to anticipate and prepare for the future
• Consistent track record of working in a matrix environment
• Experience in contracting administration and execution, Healthcare Compliance, Finance, Audit, SOPs, and Contracting experience is preferred
• Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time

Other:

This position will be based in Titusville, NJ. Job Duties & Responsibilities for optimizing channel strategy across the US Janssen portfolio; and working closely with all Market Access Teams to accentuate takeaways. Encouraging an inclusive environment make this a critical role for advancing shared accountability.

Additional Information:

·        The base pay range for this position is $105,000-$181,700

·        The Company maintains a highly competitive annual performance bonus program.  Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan.

·        Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.  

·        Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). 

·        Employees are eligible for the following time off benefits:

o   Vacation – up to 120 hours per calendar year

o   Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year 

o   Holiday pay, including Floating Holidays – up to 13 days per calendar year

o   Work, Personal and Family Time - up to 40 hours per calendar year  

·        Additional information can be found through the link below.  https://www.careers.jnj.com/employee-benefits

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center  ([email protected]) or contact AskGS to be directed to your accommodation resource.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Required Skills:

Preferred Skills:

Account Management, Business Savvy, Coaching, Commercial Awareness, Customer Analytics, Growth Marketing, Pricing Strategies, Process Improvements, Relationship Building, Sales Enablement, Sales Support, Strategic Sales Planning, Tactical Planning, Technical Credibility, Trade Marketing

The anticipated base pay range for this position is :

$105,000.00 - $181,700.00

Additional Description for Pay Transparency:

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits